Student Services Technician Full Time

Job Description:

Student Services Technician Full Time

Description

Woodland Community College is seeking an equity-minded, dynamic, collaborative, and innovative employee to serve as the Student Services Technician.

BASIC FUNCTION : Under the direction of the Registrar, perform technical and complex duties in District-wide student services including admissions and records, registration, transcripts, financial assistance and other assigned areas of student services; provide technical assistance to students, staff and the public regarding available student services and various District procedures. Essential Duties Summary REPRESENTATIVE DUTIES :
Provide technical assistance and information to students District-wide regarding admissions and records, student registrations, financial assistance, or related matters; interpret and explain rules and regulations. (E)

Instruct students in correct procedures for completion of forms and applications; explain applications, requirements and restrictions; review completed forms for accuracy and completeness. (E)

Evaluate and determine status of application and forms; refer problems to supervisor for assistance and resolution, notify students of determination of need for additional information. (E)

Serve as liaison between seasonal registration staff and the Registrar. (E)

Inspect applications for student status and residency; input and assign appointments for registration; determine residency status and notify students or applicants as needed. (E)

Provide information to potential employers and others regarding student statistics; assure compliance with applicable sections of the Privacy Act. (E)

Provide information to appropriate personnel for financial aid reports for government loans. (E)

Process incoming transcripts and test scores according to established procedures; process and prepare official and unofficial transcripts District-wide as requested; assure accuracy and timeliness of transcripts requested. (E)

Prepare and compose letters of recommendation for student workers, correspondence and other materials as assigned. (E)

Operate a computer terminal, personal computer, printers and other office equipment as assigned. (E)

Coordinate staff schedules for seasonal registration activities and assure proper coverage. (E)

Train and provide work direction to staff as assigned; assign and review work.

Perform related duties as assigned.

KNOWLEDGE OF:
Oral and written communication skills.

Correct English usage, grammar, spelling, punctuation and vocabulary.

Record-keeping techniques.

Laws, rules, and regulations related to hiring of student and non-student temporary workers.

District structure, policies, and objectives.

Interpersonal skills using tact, patience, and courtesy and cultural awareness..

Needs and behavior of students of various ethnic, racial and cultural backgrounds and with mental and physical disabilities.

Operation of a computer terminal and data entry techniques.

Functions, activities, procedures and operations of assigned student services areas.

Applicable sections of the Privacy Act, Education Code and other related laws, rules and regulations.

Policies and objectives of assigned program and activities.

Interpersonal skills using tact, patience and courtesy.

ABILITY TO:
Perform technical and complex duties in assigned areas of student services.

Operate a computer terminal to enter data, maintain records and generate reports by learning new software as needed to track daily operations of the department.

Train and provide work direction to others.

Make presentations to groups.

Work with constant interruptions.

Learn, apply, and explain policies, procedures, rules, and regulations.

Coordinate with other district and campus programs and departments.

Generate student employment documents and verify employment eligibility.

Secure equipment and other property from damage and loss.

Read, interpret, apply and explain rules, regulations, policies and procedures.

Establish and maintain cooperative and effective working relationships with others.

Communicate effectively both orally and in writing

Maintain records and prepare reports.

Operate a computer and assigned office equipment.

Type at 45 words net per minute from clear copy.

Understand and follow oral and written instructions.

Maintain records, compile and verify data and prepare reports.

Plan and organize work.

Work confidentially with discretion.

Make arithmetic computations with speed and accuracy. Required Qualifications EDUCATION AND EXPERIENCE :
Any combination equivalent to: graduation from high school supplemented by college-level course work in a related field and three years of clerical experience involving frequent public contact. Desired/Preferred Qualifications Physical Demands ENVIRONMENT :
Office environment.

Constant interruptions.

PHYSICAL ABILITIES :
Communicating in person and electronically to effectively exchange information and make presentations.

Reading a variety of materials.

Operating a computer keyboard and other modern office equipment.

Sitting, standing, or walking for extended periods of time.

Reaching overhead, above the shoulders and horizontally.

Dexterity of hands and fingers to operate a computer keyboard.

Bending at the waist, kneeling or crouching.

Lifting objects up to 25 pounds.

Dexterity of hands and fingers to operate a computer keyboard.

Bending at the waist, kneeling or crouching.

HAZARDS :
Contact with irate or dissatisfied individuals. Range/Step Range 26 CSEA Salary Schedule, Steps 1-11. Salary Range $23.66Hr. - $33.35Hr. Benefits Information

• Click here: About The Yuba Community College District
• Click here: Classified Benefits Overview
• Click here: Classified Benefit Summary and Rates
• Click here: Classified Salary Schedule
• Click here: Telework Program
• 1.0 FTE is considered a Full Time Employee
• Public Employee’s Retirement System ( PERS ): Employee contribution of 8% if PERs Member after year of 2013. If PERs Member before 2013, the employee contribution is 7.5%.
• 21 paid holidays (including extended time off during the winter break).
• 11 days accrued paid vacation days per year (vacation accrual increases over time).
• Accumulate 12 sick days a year.
  
  

EEO Statement Equal Employment Opportunity
The Yuba Community College District is an Equal Employment Opportunity Employer. In compliance with the Americans with Disabilities Act, Yuba Community College District will provide reasonable accommodation to qualified individuals. Applicants who require reasonable accommodation to participate in the selection process should contact Human Resources to make the necessary arrangements.

The Yuba Community College District is strongly committed to achieving staff diversity and the principles of equal employment opportunity. The District encourages a diverse pool of applicants and does not discriminate on the basis of national origin, religion, age, gender, gender identity, gender expression, race or ethnicity, color, medical condition, genetic information, ancestry, sexual orientation, marital status, physical or mental disability, pregnancy, or because he/she is perceived to have one or more of the foregoing characteristics, or based on association with a person or group with one or more of these actual or perceived characteristics or any other characteristic protected by federal, state or local law, in any of its policies, procedures or practices.

Board Policies
Commitment to Diversity, Equity, and Inclusion.
Commitment to Diversity

Closing Date/Time: 2026-04-06

Salary:

$23.66Hr. - $33.35Hr.