Health Services Manager, Senior

Job Description:

Health Services Manager, Senior

Description

CAREER DESCRIPTION

HEALTH SERVICES MANAGER, SENIOR

(Correctional Health Services)

This recruitment is open to the public for a minimum of five (5) business days and is scheduled to close at 11:59 PM (PST) on Thursday March 12, 2026. Applicants are encouraged to apply immediately.

This recruitment will establish an open eligible list and will be used to fill current and future Health Services Manager, Senior positions. This recruitment may also be used to fill positions in similar and/or lower classifications throughout the County.

HEALTH CARE AGENCY
The County of Orange, Health Care Agency (HCA) is a dynamic organization dedicated to creating and supporting an environment that promotes the achievement of optimal individual, family and community health. Under the direction of the Agency Director, a new and dynamic executive team with an organizational structure comprised of five (5) service areas - Administrative Services, Behavioral Health Services, Correctional Health Services, Public Health Services and Specialized Medical Services - is committed to meeting the health needs of the diverse Orange County community.
THE DEPARTMENT
The Correctional Health Services (CHS) Division consists of the following service areas: Adult Correctional Health Services (ACHS) and Juvenile Health Services (JHS).

Adult Correctional Health Services provides medical, dental, nursing, infection control, health education and pharmaceutical services at a community standard of care and also provides mental health services, including 24-hour emergency triage and crisis intervention, suicide prevention, treatment beds, individual and group therapy, substance use counseling, medication assessment and discharge planning to all adult inmates in the County's five (5) correctional facilities.

Juvenile Health Services (JHS)provides medical, nursing, dental and pharmaceutical services at a community standard of care for youth who reside in the County’s four residential facilities operated by County of Orange Probation (OC Probation) and Social Services Agency (SSA) departments and contracts with hospitals for inpatient and specialty care.

THE OPPORTUNITY
The Health Services Manager, Senior for CHS is responsible for ongoing operational program needs, stakeholder collaboration, quality management and daily operations for the Mental Health Division. This position will work closely with the CHS Medical Director and other CHS department managers to ensure cohesive collaboration for integrated healthcare services that address the whole patient. The position will represent the in-custody Mental Health service area and coordinate care among the Courts, Public Defender, District Attorney (DA), Probation, Orange County Sheriff's Department (OCSD), HCA, SSA and external stakeholders and providers. The Health Services Manager, Senior manages the designated Lantermann-Petris-Short (LPS) unit for patients with acute psychiatric conditions and other mental health care areas comprised of various levels of acuity by providing services to all five (5) County jails.

Additional duties include:

• Provides operational and technical management and direction to staff including, but not limited to one or more of the following health services areas: behavioral and mental health services, and health and wellness promotion
• Oversees compliance with regulations, laws, and community standards of mental health services
• Develops and implements health services and programs while managing work systems and processes to ensure procedures meet compliance standards
• Evaluates health services and programs and researches trends and best practices to recommend and implement changes
• Oversees and conducts performance evaluations, employee development, hiring, discipline, and termination procedures as well as directly supervises management, professional, paraprofessional, and/or support staff
• Troubleshoots and resolves program or work unit issues and keeps higher-level management informed of issues/resolution
• Researches and analyzes financial information to develop unit budgets and reviews and approves budget requests and transactions
• Makes resource allocation recommendations and implements resource allocation recommendations
• Develops procurement process and negotiates and manages contracts
• Oversees the research and analysis of policies and related information and makes recommendations to higher-level management
• Oversees the preparation of medical, clinical, grant, operational, and/or related reports, records, plans, contracts, proposals, and other documents
• Coordinates with service providers, vendors, internal staff, and/or external agencies; establishes and manages partnerships; convenes, facilitates, and attends meetings; and prepares and makes presentations to the public, elected officials, appointment boards, and other stakeholders
• Performs other duties of a similar nature and level as assigned

DESIRABLE QUALIFICATIONS AND CORE COMPETENCIES
The ideal candidate will have experience managing mental health and recovery programs and/or related operations and leading a large team and/or multiple teams. The ideal candidate will also have experience working in a correctional health setting. In addition, the ideal candidate will have demonstrated leadership skills as well as outstanding interpersonal and communication skills. The ideal candidate will possess a valid license as a Licensed Clinical Social Worker (LCSW), Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC) or Licensed Psychologist.

The ideal candidate will also demonstrate extensive knowledge and experience in the following core competencies:
Professional & Technical Expertise | Legal & Regulatory | Using Technology

• Understanding and application of behavioral health knowledge, including current issues, challenges, and trends
• Interpreting and implementing laws, regulations, policies, and procedures concerning health care regulations
• Understanding and application of healthcare Quality Management principles
• Using Microsoft Suite programs, such as Word, Excel, and Outlook, proficiently

Thinking and Acting Systematically | Leading Cross-Divisional Collaboration | Managing Organizational Complexity

• Setting clear, challenging, and attainable goals for participating groups and ensuring that goals are aligned with the goals of CHS
• Understanding organizational culture and policies and navigates complex political situations with poise and professionalism
• Using appropriate judgment, data, and risk management skills in making business decisions and formulating policy recommendations for achieving positive business outcomes
• Analyzing problems and proposing solutions while dealing with changing priorities
• Identifying department needs, and the development, design and implementation of program objectives, policies and procedures, compliance, and audits

Engaging Teams | Building & Maintaining Relationships | Negotiating

• Actively seeking and encouraging identified stakeholders to contribute their points of view, ideas and suggestions
• Valuing differing backgrounds and points of view in the workplace and leveraging those differences in group process and decision making
• Removing barriers to equal opportunity and participation
• Building effective working relationships inside and outside the organization and dealing effectively with various levels of the organization
• Clarifying group agendas and allocates time for topics

Delegating | Managing Performance | Coaching and Developing Others

• Allocating responsibilities to staff according to their abilities and opportunities for development
• Setting and aligning individual performance goals with the goal of CHS and HCA
• Sharing knowledge and expertise willingly and supporting others’ career and development plans
• Reviewing and analyzing staffs’ strengths and weaknesses to distinguish their talents and development needs

SPECIAL QUALIFICATIONS/REQUIREMENTS

• Incumbents must NOT have felony convictions or be on any form of probation
• Must be able to pass and maintain background investigation to the satisfaction of the Orange County Probation Department and Orange County Sheriff-Coroner. Background screening includes; completion of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credential Evaluation Services (N.A.C.E.S.).

MINIMUM QUALIFICATIONS
Click herefor information on the minimum qualifications for the Health Services Manager, Seniorclassification.

PHYSICAL, MENTAL, AND ENVIRONMENTAL CONDITIONS

Click hereto view the Physical, Mental, and Environmental Conditions for the Health Services Manager, Seniorclassification.

RECRUITMENT PROCESS
Human Resource Services (HRS) screens all application materials for minimum qualifications. After screening, applicants who meet the minimum qualifications will be referred to the next step in the recruitment process. All applicants will be notified via email of their status in the process.
Veterans Employment Preference
The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please clickhere to review the policy.

Application Screening (Refer/Non-Refer)
Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step.

Structured Oral Interview | SOI (Weighted 100%)

Applicants will be interviewed and rated by a panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job.

Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure.

Eligible List

Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies.

ADDITIONAL INFORMATION

Email Notification

Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account.

NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply.

Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com .

Frequently Asked Questions

Click here for additional Frequently Asked Questions.

For specific information pertaining to this recruitment, please contact Gazala Yerunkar at (714) 834-3205 or [email protected] .

EEO INFORMATION

Orange County, as an equal employment opportunity employer,
encourages applicants from diverse backgrounds to apply.

Administrative Management *
In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as:

• Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits.
  http://www.ocers.org/active-member-information.
• Paid Leave: Twelve holidays per year plus sick and vacation time
• Health & Dependent Care Reimbursement Accounts
• Dental Insurance: County pays 100% of employee and dependent premiums
• Paid Life Insurance: $100,000 life insurance policy
• Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy
• Paid Short & Long Term Disability insurance programs
• 457 Defined Contribution Program

*Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans.

Click here for information about benefits offered to County of Orange employees.

Closing Date/Time: 3/12/2026 11:59 PM Pacific

Salary:

$140,670.40 - $194,833.60 Annually