Job Description:

Maintenance Manager

Description

TYPICAL DUTIES

Duties and responsibilities may include, but are not limited to, the following:

• Plan, direct, organize, and oversee staff in the day-to-day operations of the Maintenance Division, the preparation, and implementation of operating procedures, and the allocation of divisional resources and functional responsibilities.
• Manage and participate in the development and implementation of short- and long-term goals, objectives, policies, and priorities for assigned functions and programs; recommend, within departmental policy, appropriate service and staffing levels; recommend and administer policies and procedures.
• Prepare schedules, research, and obtain costs, and justification for purchases, programs, and equipment, including supporting information to assist in the development of the department’s tri-annual, annual, and mid-year budget submissions and updates; help to set fees, and monitor expenditures and revenues regularly.
• Select, train, motivate, and evaluate assigned personnel; provide or coordinate staff training; work with employees on performance issues; respond to staff questions and concerns; make discipline recommendations; investigate grievances not resolved at lower levels, resolve when possible, and escalate to the next level if unresolved.
• Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor workload, administrative and support systems, and internal reporting relationships; identify opportunities for improvement and reviews with the Director; manage the implementation of improvements.
• Ensure completion of division work activities in a manner consistent with District policies and procedures, and applicable laws, codes, statutes, and regulations; identify revised or new policies and procedures to address changes in work processes, legal requirements, and regulatory considerations.
• Stay abreast of regulatory, legislative, and industry changes that impact District operations and recommend approaches to address these changes, including advocacy, as needed.
• Develop, implement, and administer preventative and predictive maintenance programs for plant, pump stations, and power systems, building and grounds, and other District assets.
• Coordinate installation and monitor implementation of new or upgraded automated operations and service systems.
• Direct the response to a variety of requests, inquiries, and complaints from the public, customers, and outside organizations related to maintenance and repair activities or street sweeping operations.
• Oversee contract services within the Division, provide feedback to services providers.
• Direct and monitor the maintenance of warehoused inventories of warehoused parts, materials, and supplies.
• Gather and accumulate information and data on developments and trends in legislation, regulation, and professional practices of industries related to division programs.
• Prepare, review, edit, and present engaging and informative regular and special reports, information, and presentations to governing bodies, executive and managerial staff, community groups, the public, and staff of other District divisions on issues related to the divisions work plan, projects, and work status.
• Prepare a variety of analyses, reports, schedules, recommendations, and position papers work on programs and special projects of laboratory and pollution prevention programs.
• Develop, review, amend, and implement policy and procedural changes related to the District, Department, or Division; review processes to improve workflow and mitigate or eliminate potential errors.
• Coordinate Division activities with other District departments and divisions during the course of business and as part of an emergency or disaster plan.
• Prepare recommendations, reports, and other materials, make presentations to management, the Board, other agencies, industry organizations, and the public, and represent the District at meetings, seminars, and conferences.
• Effectively perform other work duties and responsibilities consistent with the position on an as-needed and/or assigned basis.

General Organizational Duties

• Assist in the development and implementation of strategic initiatives related to the District’s Strategic Business Plan.
• Oversee the development and implementation of activities related to key performance indicators of the department and division.
• Identify and oversee the implementation of relevant innovative processes, technologies, and/or approaches for implementation at the District.
• Actively promote the District’s focus on effective and respectful communications to build better work relationships at all levels in the organization.
• Establish and maintain effective relationships with other staff members, staff of other agencies, professional organizations, and other relevant stakeholders.
• Participate in regional collaboration opportunities and learning from peer agencies to serve the District’s needs.
• Participate and lead teams engaged in District projects and organizational activities.
• Provide appropriate, timely, and customer-service focused responses to inquiries from the public.
• Understand and conform with the District’s Policies and Procedures.
• Understand and conform with the District’s Safety Program.
• Assume responsibility for covering a part of the work assignments of other staff during short absences.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of:

• Techniques of evaluating operating and regulatory reports and identifying deviations from established program schedules or standards.
• Design, construction, operations, process monitoring systems and the maintenance and repair of wastewater plants, wastewater collection systems, electrical/instrumentation equipment, pump stations, and recycled water distribution systems.
• Technical regulations applicable to the maintenance and repair of recycled water and wastewater plants, equipment and systems.
• Methods for establishing and maintaining predictive and preventative maintenance programs and systems.
• Techniques for preparing long and short-term service projections, budget requests, and supportive justification.
• Techniques used in estimating time, material, and supply cost estimates.
• Applicable federal, state, and local laws, codes, and regulations related to the work.
• Principles of supervision, techniques for training, motivating, and developing employee skills and conducting formal performance evaluations.
• Methods and techniques of data analysis and reporting, creating accurate documentation, and effective presentation techniques.
• Social and political issues influencing the delivery of services.
• Organization and functions of an elected board of directors, the Brown Act and other laws and regulations governing the conduct of public meetings.
• Principles and practices of research analysis and management.
• Principles and practices of budget preparation, implementation, and monitoring.
• Principles and practices of effective employee supervision including selection, training, evaluation, and discipline, team building and employee empowerment programs.
• Practices of coordinating operations with outside agencies.
• Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly.
• Modern office procedures, methods, and computer equipment.

Skills and Abilities to:

• Interpret and apply the specific provisions of regulations, legislation, policy, agreement, and procedures to conditions.
• Organize, implement, and direct department operations and activities, develop, implement, interpret, explain, and enforce effective operating standards, and district and department policies, and procedures.
• Exercise sound independent judgment within general policy guidelines.
• Develop and implement goals, objectives, policies, and procedures, work standards and internal controls in support of department activities.
• Prepare, administer, adhere to, and monitor department and program budgets.
• Supervise, direct, mentor, coach, develop, and correct division staff; interpret and enforce administrative/operational policies, practices, and procedures.
• Analyze complex administrative and program information and problems, evaluate alternative solutions and recommend or adopt effective courses of action.
• Effectively define and deliver optimum customer service at the most competitive cost and effort; work collaboratively and cooperatively in a team environment; develop and nurture self-directed work teams; seek out and encourage innovation and initiative from front line employees.
• Operate a variety of maintenance vehicles, equipment, tools, and devices safely and effectively applying proper safety procedures in normal and hazardous environments.
• Prepare clear, concise and effective reports, presentations, correspondence, and other related documents communicating clearly and persuasively, both orally and in writing.
• Establish and maintain effective working relationships with District Directors, all levels of District management, consultants, contractors, vendors, employees, media representatives, and the public.
• Assure the provision of proper training and instruction to all employees to work safely and effectively.
• Effectively utilize a variety of software and database programs to enter and track data, develop meaningful reports and schedules, and perform essential functions of the position.
• Evaluate, plan and establish a sequence of action for work projects to progress; organize multiple work tasks data and records, maintain steady progress on various projects under pressure of varying deadlines.
• Operate modern office equipment and communication devices, mobile electronic and digital devices, electrical equipment and instrumentation, and operate and apply word processing, spreadsheet, and database software.
• Exercise initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.

Salary:

$7,089.01