IT Business System Analyst Senior (Advanced Metering Systems & Engineering)

Job Description:

IT Business System Analyst Senior (Advanced Metering Systems & Engineering)

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. As we strive to fulfill our commitment as public servants, it is important that we ground our efforts in a set of guiding principles - Empathy, Ethics, Excellence, Engagement, and Equity - anchors in delivering services that significantly impact the lives of Austinites. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference : Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Value and Innovation : Work in an environment where employees are valued and innovation thrives.
  
• Competitive Benefits : Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security : Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options : Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness : Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth : Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces : Work in innovative and sustainable environments that foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Austin Energy is looking for an experienced, motivated person to join the Advanced Grid Technology Team. This position will work within the Advanced Metering Systems and Engineering division providing agile and responsive enterprise technology solutions and support various teams inside and outside Advanced Grid Technology Team.
The purpose of this position is to lead the team on existing metering technology including Head End, Advanced Metering Infrastructure, Meter Data Management Systems, and Metering Asset Management Systems.
This position will assist in panning, designing, developing and maintain technology solution leveraging Microsoft Azure, Python, and SQL reporting tools. This position may also utilize scripting experience when working with applications.
This position will fulfill Advanced Grid Technology objectives by leading and /or participating in project design and scope sessions, identifying, and recommending development solutions, designing workflows, designing data flows, and developing applications. This position will also be responsible for integrating current solutions with other enterprise applications and/or database instances when necessary. Other duties may include providing updates and demonstrations to leadership and/or project stakeholders, testing and troubleshooting, collaborating with internal and external teams, and writing technology documentation.

Job Description:

IT Business Systems Analyst Senior

Purpose:

Under moderate supervision, this position researches, analyzes, and documents effective business applications and their requirements in support of business-oriented information technology implementations.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals.
  
• Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions.
  
• Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors. Develop statement of work for use in requests for proposals.
  
• Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems.
  
• Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems.
  
• Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions.
  
• Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts.
  
• Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization.
  
• Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support.
  

Responsibilities - Supervisor and/or Leadership Exercised:

• May provide leadership, work assignments, evaluation, training, and guidance to others
  

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures.
  
• Knowledge of legacy and web-based systems interfaces.
  
• Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts.
  
• Knowledge of cost-benefit analysis and total cost of ownership modeling.
  
• Skill in performing requirements development, process modeling, reporting and project management tools.
  
• Skill in developing process models and data flow diagrams using industry-standard modeling techniques.
  
• Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs.
  
• Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals.
  
• Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability.
  
• Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding.
  
• Ability to define, analyze, and find solutions for difficult or complex problems.
  
• Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts.
  
• Ability to view the big picture.
  
• Ability to quickly become familiar with emerging technologies.
  
• Ability to identify trends as well as isolated events.
  

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience.
  
• Experience may substitute for education for up to (4) years.
  

Licenses and Certifications Required:

None.

Preferred Qualifications:

• Experience with technology solutions and system integrations
  
• Experience with project coordination/leadership including planning, scoping, and design meetings for development projects and communicating with stakeholders.
  
• Experience with scripting languages, such as SQL, Python, JavaScript, ColdFusion, PHP, VBScript, etc.
  
• Experience with data analysis and root cause analysis
  
• Experience with metering data, head end systems (Command Center) or meter data management systems (MDMS)
  

Notes to Candidate:

Location:

2500 Montopolis Austin, Texas 78741

Days and Hours:

Monday through Friday. 7:00 a.m. to 4:00 p.m.
40 Hour Work Week (Hybrid Available)
Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures.

Salary:

$80,490 - $102,200 annually, depending on qualifications and experience.

Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information.

Employment Application:

• The City of Austin employment application is an official document; incomplete applications will not be considered.
  
• Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
  
• The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.
  
• Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.
  
• Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed.
  

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation or GED, undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution.
  
• If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.
  
• This position requires a criminal background investigation.
  

Fair Labor Standards Act:

This position is classified FLSA Exempt. Exempt employees are salaried and are not eligible for overtime compensation.

Essential:

This has been designated as an Essential Employee position. In the event of a City-designated emergency, Essential Employees provide services that impact the public health, safety, utility services, and welfare of members of the Austin community and other employees and ensure the continuity of essential operations. In such an emergency, Essential Employees may be called back in, may be required to modify their schedule, may be assigned to a City-designated work site, or may be retained on site to assist with operations and recovery.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-12-10