Tax Season Assistant (Temporary)

Job Description:

Tax Season Assistant (Temporary)

Description

DOR’s Vision: To establish an environment that fosters confidence and trust by successfully utilizing technology, employing resources, and meeting customer needs.

HOW THIS POSITION SUPPORTS THE DEPARTMENT’S VISION:

Our team focuses on opening and sorting tax returns and documents in a timely manner. We are team oriented, goal driven, and value strong communication and typing skills, as well as problem solving experience. You will work in a friendly work environment with full-time weekday schedule with the possibility of becoming a permanent employee.

DUTIES PERFORMED TO SUPPORT THE DEPARTMENT’S VISION:

• • Review incoming mail for necessary information on paperwork, forms, or attachments tax
  
  • Complete data entry tasks
  
  • Research and error correct documents to ensure timely processing
  
  • Correspond with both internal and external customers about DOR processes relevant to taxation
  
  • Direct or provide assistance to taxpayers with filing issues and promote electronic filing options, via phone and email correspondence
  
  

CORE COMPETENCIES NEEDED:

Reliable Computer Literacy Motivated

Self-directed Attention to Detail Clear Communication

QUALIFICATIONS:

• Must be at least 16 years of age
• Proficient typing and computer skills

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The Missouri Department of Revenue Human Resources and Total Rewards office at (573) 751-1291.

Salary:

$16.84 per Hour