Law Enforcement Records Specialist

Job Description:

Law Enforcement Records Specialist

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles-Empathy, Ethics, Excellence, Engagement, and Equity - anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives.
  
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Under limited supervision, this position provides various complex law enforcement clerical tasks. Work involves reviewing documents and completing and entering highly confidential data into several databases accurately and timely.

Job Description:

Purpose:

Under limited supervision, this position provides various complex law enforcement clerical tasks. Work involves reviewing documents and completing and entering highly confidential data into several databases accurately and timely.

Duties, Functions and Responsibilities: Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Enters/validates arrest warrants, emergency protection from abuse orders, affidavits, and all crime-related incident reports.
  
• Assists citizens directly by entering online officer reports of minor crime cases or bicycle registrations.
  
• Monitors and assists officers as auditors of documents, ensuring case number used is assigned by dispatch CAD system, and monitors Master Name Index matching, address validation, UCR IBR corrections, and complete incident report validation.
  
• Supports law enforcement officers with requests to condense or collapse multiple files/incidents and merge duplicate address, businesses, or people in databases.
  
• Completes and enters Travis County arrest data from booking sheets and officer arrest reports into software accurately and timely.
  
• Receives and responds to Public Information Requests and redacts protected information, subpoena responses, and crash report requests.
  
• Completes uniform crime reporting statistic reports.
  
• Enters into National Crime Information Center database all relevant data from incident including person(s), property, vehicles, and locations.
  
• Answers and assists judges and attorneys with complete information on specific case facts.
  
• Performs primary work responsibilities with zero error factors and completes monthly audits of protection orders and arrest records.
  
• Processes/completes court-ordered arrest expunctions, performs regular record retention and destruction, and ensures accurate digital filing of records.
  
• Manages personnel duty and organization assignments within the records management system and access privileges.
  

Knowledge, Skills, and Abilities: Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of applicable processes, techniques, and methods of law enforcement record-keeping and administrative functions.
  
• Knowledge of rules of criminal and civil records keeping.
  
• Skill in legal and law enforcement terminology and appropriate use.
  
• Skill in using computers and related software applications.
  
• Skill in handling multiple tasks and prioritizing.
  
• Skill in data analysis and problem solving.
  
• Skill in effectively communicating and conflict management.
  
• Ability to train others.
  
• Ability to work with frequent interruptions and changes in priorities.
  
• Ability to quickly recognize and analyze incomplete required information/data.
  
• Ability to establish and maintain good working relationships with all law enforcement agencies; other City, County, and State employees; and the public.
  

MINIMUM QUALIFICATIONS:
Graduation from an accredited high school or equivalent, plus five (5) years of clerical/administrative experience. Any combination of education and/or work experience will substitute for minimum qualifications.

Notes to Candidate:

Salary Range: $23.76- $27.32

Location: 715 E 8th St, Austin, TX 78701

Hours: Morning 5:00 a.m. - 1:00 p.m.

Evening 12:00 p.m. - 800 p.m.

City of Austin Application:

A complete and detailed City of Austin employment application is required to help us better evaluate your qualifications. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. Starting salary will be based on overall relevant experience and education. Application must include job titles, job duties performed, full or part time status. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used.

A resume and cover letter must be submitted to be considered for this position but will not substitute for a complete employment application. Please verify the employment history dates on your resume exactly match your online application.

CBI:

Must pass a Criminal Justice Information Systems (CJIS) fingerprint-based background check and maintain CJIS eligibility. Due to CJIS requirements related to system access, the following will result in being disqualified for this position: Felony Convictions, Felony Deferred Adjudication, Class A & B Misdemeanor Deferred Adjudication, Class B Misdemeanor Convictions, an Open Arrest for Any Criminal Offense (Felony or Misdemeanor), and Family Violence Convictions. Please Click here to find more information.

Secondary Employment:

All Austin Police employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department.

• APD must review all secondary employment.
  
• Employees are required to submit a Secondary Employment Application for review and approval upon being hired with APD, as well as current APD employees considering Secondary employment.
  

Travel:

If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Benefits:

Working with the Austin Police Department provides a number of health and welfare benefits, such as medical, paid leave time, retirement plan, training opportunities and more. Please click here to find more information.

To learn more about working with the City of Austin, click here to watch a short video!

Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submission, must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-10-23