Information Technology (IT) Innovation Manager

Job Description:

Information Technology (IT) Innovation Manager

Description

ABOUT US

Marin County Information Service Technology (IST) connects the people of Marin with their government by providing innovative products and services tailored to the needs of our departments and communities accessible anytime, anywhere. We provide centralized Information Technology (IT) services to County departments across four key areas.

• Business Solutions Delivery
• Enterprise Platforms & Services
• Governance, Security, & Compliance
• Innovative Digital Solutions

In addition to a full benefit package that includes Medical, Dental, Vision, Pension/Retirement, deferred compensation, and flexible spending accounts, we offer our employees:

• Options for Alternative Work Schedules (such as 4-5/9’s)
• A culture of public service collaboration and work/life balance
• Training and career development opportunities
• County benefits such as Employee Assistance Program (EAP) and Tuition Assistance Program (TAP)

ABOUT THE POSITION

There is one vacancy for an IT Innovation Manager in the Innovative Digital Solutions Division.

The IT Innovation Manager will build, mentor, and support a high-performing IT team that embraces innovation, collaboration, and service excellence. They provide strategic direction, identify high-impact challenges, and oversee pilot projects from design through evaluation. In partnership with the Office of the County Executive (OCE) and other stakeholders, this position delivers agile, high-value projects that advance organizational priorities.

The IT Innovation Manager leads the County’s “Digital First” strategy by reimagining and digitizing services and processes. They partner with departments to design and optimize digital solutions that improve accessibility, efficiency, and constituent experience, while also identifying, piloting, and scaling AI and emerging technology solutions to enhance County outcomes. A key responsibility is driving organization-wide adoption of Microsoft 365 collaboration tools and embedding them into daily operations to strengthen communication, productivity, and service delivery.

This position performs full supervisory duties, including determining work assignments and schedules, hiring and mentoring staff, motivating team members, and conducting performance planning, management, and evaluations.

Remote Work Options: Some duties for this position may be performed remotely and options for a hybrid (remote/onsite) work schedule are available. However, the successful candidate must be able to report to County facilities for various meetings and work assignments upon short notice, as needed, and when deemed appropriate.

ABOUT YOU

Our Highly Qualified Candidate:

The highly qualified IT Data Manager has the experience, aptitude, and excitement to be a data strategist and adviser, steward for ensuring data quality, evangelist for data sharing, and technologist for new data products.

The highly qualified candidate will also:

• Build, mentor, and support a high-performing IT team that embraces innovation, collaboration, and service excellence.
• Provide strategic direction, identify high-impact challenges, and oversee pilot projects from design to evaluation.
• Collaborate with the Office of the County Executive(OCE) and other partners to deliver agile, high-value projects.
• Lead the County’s “Digital First” strategy by reimagining and digitizing services and processes.
• Partner with departments to design and optimize digital solutions that improve accessibility, efficiency, and user experience.
• Identify, pilot, and scale AI and emerging technology solutions that improve County outcomes.
• Drive organization-wide adoption of Microsoft 365 collaboration tools, embedding them into daily operations.

ADDITIONAL QUALIFICATIONS

KNOWLEDGE OF

• Business Process Reengineering (BPR).
• Business processes, operating practices, and the organizational structure of a public-sector agency.
• Business system and performance management.
• Organizational and technology change management practices.
• Design and implementation of new business processes.
• Long term strategic management and technical planning.
• Principles of networking, Information and Communication Technology (ICT) accessibility, and Information Security.
• Principles of customer support and service.
• Contract requirements, project management and budgeting within a public-sector business.
• Records management and documentation principles and standards.
• Technical fields relevant to the business unit.
• Techniques and principles of employee leadership, management, and motivation.
• Testing standards and procedures.
• Application architecture and associated communication protocols.
• Work planning and status reporting.

ABILITY TO

• Apply technology to provide business solutions.
• Supervise, train, evaluate, and motivate project team members; and provide overall operational direction by assigning and prioritizing tasks, supporting effective performance, and meeting project deadlines.
• Develop project plans and strategies and reallocate resources as necessary to meet timelines; analyze, chart, and work on complex business processes and issues which significantly impact the enterprise.
• Make presentations and communicate effectively, both orally and in writing; and conduct effective meetings.
• Manage the implementation of continuous improvements of business systems.
• Negotiate contracts with outside vendors; manage County resources to ensure projects are on schedule, within established budget, and expectations for quality have been met.
• Influence and present sound recommendations for effective business leadership and management decisions.
• Solicit and facilitate consensus decision making across teams, resolve conflict, and achieve mutual satisfactory resolution for Countywide benefit.
• Establish and maintain effective working relationships with persons contacted in the performance of duties.
• Use tact, initiative, prudence, and independent judgment within general policy and procedural guidelines.
• Work effectively with clients, peers, and support teams to define business requirements, provide support for software, hardware, and applications, and ensure that tasks are completed accurately and in a timely manner.

The Minimum Requirements are:

Any eight-year combination of recent professional experience and relevant coursework that demonstrates the necessary knowledge and abilities. A typical way of achieving these requirements would be graduation with a bachelor’s degree from an accredited program with major coursework in computer science or a related field and four years of work experience related to the assignment. Education and experience must be related to the area of assignment.

• Fifteen (15) semester units of computer science coursework from an accredited program and in a discipline relevant to the assignment is equivalent to a full year of related professional experience that has provided the required knowledge and abilities of the assignment.
• Required education may be substituted with related professional experience on a year for year basis.
• Internships completed in conjunction with coursework are excluded from being credited towards work experience, if they are counted towards educational requirements.
• Recent experience is defined as experience gained, in part, in the last five years or longer, if technically relevant.

Special Sub-class Recruitments:
Recruitments for positions in this class may be conducted according to the program or department in which a vacancy exists and the special certificates, licenses and/or experience requirements of the position. Recruitment for these positions may be conducted to include bilingual ability according to the needs of the department.

IMPORTANT INFORMATION

All applicants will receive email notifications regarding their status in the recruitment process. Please be sure to check your spam settings to allow our emails to reach you. You may also log into your governmentjobs.com account to view these emails.
Interview Schedule: In person interviews are tentatively scheduled to be held during the first week of November 2025.

Testing and Eligible List: Depending on the number of qualified applications received, the examination may consist of a highly qualified review, application screening, online assessment, written examination, oral examination, performance examination, or any combination to determine which candidates' names will be placed on the eligible list. The eligible list established from this recruitment will be used to fill the current vacancy and any future vacancies for open, fixed-term, full-time or part-time positions which may occur while the list remains active.

Disaster Service Workers: All County of Marin employees are designated Disaster Service Workers through state and local law (California Government Code Section 3100-3109). Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.

Equal Employment Opportunity Employer: If you have questions regarding equal employment opportunities, please contact Roger Crawford, Equal Employment Opportunity Director, at 415-473-2095. If you have questions concerning this position announcement, please contact Anthony Wesley at anthony.wesley@marincounty.gov

PLEASE NOTE: The benefits described herein do not apply to temporary (contingent) or to part-time employees that work less than 50%.

COUNTY OF MARIN BENEFITS: GENERAL
Below are some of the excellent benefits the County offers. More information about our benefits can be found on the Marin County's Benefits Homepage .

Paid Time Off : Competitive vacation accrual; 12 holidays per year; and generous sick leave accruals. Additional types of paid leaves are available for some bargaining units.

Health Plan : Choice of four health plans (two Kaiser HMOs, Western Health Advantage HMO, and an Anthem Blue Cross PPO) along with dental through Delta Dental PPO, and vision through Vision Service Plan (VSP). There is a County contribution toward the premiums (the contribution amount varies depending on coverage tier elected such as employee only, employee + 1, employee + family). Plus, the County offers excellent Life Insurance, Disability, Flexible Spending Plans, a Dependent Care Assistance Program, professional development and more.

Retirement : Defined benefit plan under the County Employees Retirement Act of 1937. More information can be found online at www.mcera.org.

IRS 457 Plan : Choice of pre-tax or post-tax (Roth) employee contribution up to the IRS annual maximum.

Retiree Medical : The County provides access to group health plan coverage to eligible retirees.

For specific questions regarding the employment process, please contact Human Resources at (415) 473-6104. For additional details about the benefits or retirement, please contact the Benefits Division at (415) 473-2197.

*IMPORTANT NOTE: Benefits described herein do not represent a contract and may be changed without notice.

Closing Date/Time: 10/22/2025 11:59 PM Pacific

Salary:

$148,574.40 - $180,252.80 Annually