Employment Services Specialist

Job Description:

Employment Services Specialist

Description

JOIN THE CITY OF AUSTIN TEAM

At the City of Austin, we are more than just an employer-we are a vibrant community dedicated to shaping one of the nation's most dynamic and innovative cities. Our guiding principles-Empathy, Ethics, Excellence, Engagement, and Equity - anchor our approach in delivering services that significantly impact the lives of Austin residents. Joining the City of Austin means embarking on a purposeful career, contributing to the community, and being part of a forward-thinking organization that values every employee.

What Makes the City of Austin Special?

• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.
  
• Diverse and Inclusive Workplace: Work in an environment where every voice is valued, and Innovation thrives.
  
• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave, work-life balance programs, and extensive benefits.
  
• Retirement Security: Plan for the future with the City of Austin Employees' Retirement System.
  
• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.
  
• Focus on Wellness: Stay healthy through wellness programs, on-site fitness centers, and mental health support.
  
• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.
  
• Modern Workspaces: Work in innovative and sustainable environments designed to foster collaboration and inspiration.
  

By joining us, you become part of a community that values its people and is committed to making Austin the most thriving and resilient city in the country.

Working under general supervision with moderate latitude for the use of initiative and independent judgment, performs moderately complex employment outreach work.

Job Description:

Interviews clients to assess client needs regarding employment opportunities, explaining requirements of available employment opportunities, and requirements of available program services. Informs clients regarding education, experience, skills, interest and other relevant data to explore clients' employment opportunities. Accepts and processes applications for the City of Austin. Builds partnerships with other employment and social service programs to provide maximum benefit for clients and to discuss ways to improve services utilizing available resources in the most efficient manner. Determines employers' job requirements and refers qualified clients. Tracks and reports referred clients who gain employment as a result of referrals. Provides information and refers clients to employment, training and other social service programs through the exploration of needs, resources, and other issues. Contacts City of Austin Departments and other employers to obtain information on their organization, hiring practices, job openings and other information. Coordinates and delivers employment seminars and other training. Tracks, analyzes, and reports client services usage. Represents the City of Austin at job fairs.

MINIMUM QUALIFICATIONS:
Graduation with a Bachelor’s degree from an accredited college or university with major course work in a related field. Experience may substitute for education up to the maximum of four (4) years.

PREFERRED QUALIFICATIONS:

• Experience and competency working with diverse populations and/or multicultural communities
  
• Experience working with criminal background investigation processes.
  
• Strong oral and written communications skills
  
• Experience and competency in preparing and delivering presentations
  
• Experience and competency working with Microsoft Office products (Word, Excel, PowerPoint)
  
• Bilingual
  

Notes to Candidate:

The Austin Human Resources Department works to position the City of Austin as an employer of choice through balanced, efficient and collaborative strategic partnerships. We support and develop a high performing and diverse workforce that fosters a healthy, safe, respectful, and productive work environment for employees and their families, City departments, and the community.

Salary Range: $27.77 - $33.95

Days and Hours:

Monday - Friday.
8:00 a.m. - 5:00 p.m.
Hours may vary due to operational needs. An alternative schedule and remote work/teleworking options are available.

When completing the City of Austin employment application: A detailed, complete City of Austin application is required for the position to help us better evaluate your qualifications. For each of your positions, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position, including your supervisory and/or leadership experience, if applicable. This is the criteria that will be used to select candidates for interview, and the starting salary will be based on overall relevant experience.

• This position may allow for a resume or cover letter to be included but relevant entries on your employment application will primarily be considered for interview qualification and compensation purposes.
  

If you are selected to interview: If you are identified as a top candidate, verification of your education, to include High School graduation or GED, undergraduate and/or graduate degrees, will be required.

Benefits:
Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information.

Additional Information:

Assessment(s) may be administered as part of this recruitment.

EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual's AIDS, AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

Closing Date/Time: 2025-10-21