Information Technology Manager (20658534)

Job Description:

Information Technology Manager (20658534)

Description

The City of Burlingame is accepting applications for the position of Information Technology Manager.

Our diverse family of employees welcomes you to apply. We are a small city that gets a lot done, and each member of our team is vital to our success as an organization.

We recently asked our employees what they enjoyed most about working for the City of Burlingame, and their responses fell into five general categories:

• Colleagues
• Community
• Location
• The Work
• The Benefits

Browse the Burlingame Welcome Brochure for more information about why employees love working here or view our City of Burlingame is a Great Place to Work Video:

Welcome Brochure


City of Burlingame is a Great Place to Work Video


For more detailed information regarding the minimum qualifications and essential functions of the position, please review the Information Technology Manager job description.

Job PDF:

https://www.calopps.org/sites/default/files/IT%20Manager.pdf

Ideal Candidate

The City of Burlingame, California, is seeking a visionary, service driven, and technically skilled candidate to join the Finance Department in the newly created position of Information Technology Manager. The City Council adopted the position on July 7, 2025. This position is responsible for the day-to-day operations of the City's information technology systems and acts as the City's go-to technology expert for leadership. The ideal candidate is a strategic thinker and hands-on leader with deep experience in IT planning, vendor management, cloud systems, municipal applications, and cybersecurity. This is a unique opportunity to shape and modernize the City's IT landscape through innovative initiatives in smart infrastructure, cybersecurity, and digital transformation. Under general direction of the Finance Director, the IT Manager plans, organizes, oversees, coordinates, and reviews the work of staff performing professional, technical, and administrative support related to all programs and activities of the City’s information technology systems; administers short and long-range planning activities; manages the effective use of internal resources and external support to improve organizational productivity and customer service; provides complex and responsible support to the organization in areas of expertise; and performs related duties, as assigned. This is an unrepresented position and is considered at-will. Responsibilities include developing and implementing policies and procedures for assigned programs, budget administration and reporting, and program evaluation. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within established guidelines. Receives general direction from the Finance Director. This position may exercise direct and general supervision over professional, technical, and administrative support staff, as well as consultants and vendors.

ESSENTIAL FUNCTIONS (Include, but are not limited to the following)

• Plans, manages, and oversees the daily functions, operations, and activities of the City’s information technology systems and services, including the installation, maintenance, and upgrade of the local area network, required hardware and software, infrastructure, security, personal computers, geographic information systems (GIS), and communications systems.
• Participates in the development and implementation of goals, objectives, policies, and priorities for the division; recommends within division policy, appropriate service and staffing levels; recommends and administers policies and procedures.
• Participates in the development, administration, and oversight of division budgets.
• Develops and standardizes procedures and methods to improve and continuously monitor the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative, and support systems, and internal reporting relationships; identifies opportunities for improvement and recommends to the Finance Director.
• Participates in the selection of, trains, motivates, and evaluates contract services and/or assigned personnel; may work with assigned employees to correct deficiencies; recommends discipline to the Finance Director.
• Manages and participates in the administration and maintenance of the City's information technology infrastructure; evaluates, selects, and recommends City-wide technology purchases; develops long-term information systems strategies to plan for and control network upgrades and growth; evaluates and recommends new technologies; and encourages innovation among technical staff in the utilization and implementation of ideas and techniques.
• Assists the Finance Director with special projects as assigned; participates in deliberations to address City operational issues as they relate to information technology, and in the development of management recommendations for consideration by the City Manager, and City Council.
• Ensures the security and integrity of the information services infrastructure; analyzes business operations and possible cyber security threats.
• Negotiates and administers contracts with private vendors to provide City services.
• Resolves computer system-related problems as they occur; provides direction and technical supervision to internal staff and external consultants whose work involves network systems-related tasks and work methods.
• Identifies and proposes network services projects appropriate for contract delivery; negotiates service contracts and computer hardware pricing with vendors; oversees contract preparation and completion of work.
• Provides staff assistance to the Finance Director; prepares and presents staff reports and other necessary correspondence related to assigned activities and services; presents reports to various commissions, committees, and boards.
• Conducts a variety of organizational and operational studies and investigations; recommends modifications to assigned programs, policies, and procedures, as appropriate.
• Implements adopted information technology strategic plans, policies, and standards.
• Attends and participates in professional group meetings; stays abreast of new trends and innovations in information technology; researches emerging products and enhancements and their applicability to City needs.
• Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval.
• Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action.
• Performs other related duties as assigned.

Benefits

Salary: $13,711 - $16,666 per month.

For a detailed overview of the benefits available for this position, please refer to
The Compensation and Benefit Plan for the Department Head and Unrepresented Classifications
.

Special Instructions

This recruitment will close Friday, October 31, 2025 at 5:00 p.m. or upon receipt of the first 100 applications, whichever occurs first.

Interested candidates must submit a completed online employment application.

Please note attachments need to be in a PDF format. If you are having difficulty attaching documents in CalOpps, please email
hr@burlingame.org
for assistance.

Unless otherwise specified, all correspondence will be conducted via the email address provided on your application.

Tentative Dates for Examinations (subject to change):

• Oral Panel Interview: November 18th
• Department Interview: TBD

SELECTION PROCESS

All applications will be reviewed for relevant education, experience, training and other job related qualifications. Meeting the minimum qualifications does not guarantee that a candidate will be invited to participate in the selection process. Based upon a review of employment applications and resumes received, a limited number of the qualified applicants will be invited to participate in the examination process.

The process will consist of an Oral Panel Interview. An eligibility list will be established from those who pass the examination process with a score of 70% or higher. Current and future vacancies may be filled from this list. The list will remain in effect for at least one year unless abolished sooner.

The hiring managers will invite the most qualified candidates from the eligibility list to a department interview. The departments will make the final appointment.

Note: The City of Burlingame reserves the right, at its discretion, to limit the number of qualified candidates invited to the selection process.

PRIOR TO APPOINTMENT

Candidates will be required to:

• pass a fingerprint check submitted to the Department of Justice
• pass a background investigation
• comply with The Immigration Reform and Control Act of 1986 and provide proof of identity and authorization to work in the United States at date of hire.

This position has a 12 month probationary period from the date of hire. Whereby, the selected candidate must receive a rating of no less than 'satisfactory' at the end of the probationary period to continue forward with employment. During the 12 month probationary period, the selected candidate can be terminated with, or without cause.

The City of Burlingame is an Equal Opportunity Employer and as such does not discriminate on the basis of race, color, sex, religion, ancestry, physical or mental disability, marital status, sexual orientation, or national origin in its employment actions, decisions, policies, and practices. The duties described in this job announcement are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This job announcement does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

Closing Date/Time: 10/31/2025 at 5pm or until 100 applicants

Salary:

$13,711.00-$16,666.00 Monthly