DIRECTOR, CARE TRANSITIONS

Job Description:

DIRECTOR, CARE TRANSITIONS

Description

Position/Program Information

EXAM NUMBER:

Y4562B

TYPE OF RECRUITMENT:
We encourage applications from everyone!

FIRST DAY OF FILING:


The application filing period will begin on August 28, 2025 at 8:00 A.M. PT

CLOSING DATE:

Continuous

We will keep accepting applications until the position is filled. The application window may close unexpectedly once we have enough qualified candidates.

NO OUT-OF-CLASS EXPERIENCE OR WITHHOLDS ARE ALLOWED FOR THIS EXAMINATION.


MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAAP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations.

ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 23 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 500,000 outstanding patients, employs over 23,000 staff, and has an annual budget of over $8.4 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov .

Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing.

THE MISSION:
To advance the health of our patients and our communities by providing extraordinary care.

WHAT DOES A DIRECTOR, CARE TRANSITIONS DO?:
Oversees the development and administration of transitional care services within the jail health system of care. This includes managing the jail's discharge planning and community linkage process.

Essential Job Functions

SOME RESPONSIBILITIES OF A DIRECTOR, CARE TRANSITIONS INCLUDE:

Provides program and administrative direction to subordinate program managers and administrative support staff.

Directs the conduct of, and participates in, studies, audits, and analyses of the jail discharge, reentry, and linkage effectiveness; and initiates modifications to policies and procedures as necessary toward process improvements while ensuring Department of Justice (DOJ) compliance and audit requirements.

Assists the Correctional Health Director in the development and implementation of objectives, goals, policies, and procedures in connection with areas of oversight; including but not limited to substance use treatment programs, Medicaid Waiver programs and other Medi Cal funding streams to support transitional care services

Collaborates with patients/inmates, healthcare team, Sheriff's Department, and the Probation Department to develop a comprehensive a discharge process that enhances patient/inmate satisfaction, efficiency of resources, and improved post-discharge outcomes.

Provides or oversees the provision of programmatic and technical guidance to health related contract agencies; directs the planning, monitoring and evaluation of contract agency performance.

Represents jail health services in planning/networking efforts (e.g., Department of Justice Advisory Councils, councils of government, regional health, social, housing, and educational services coalitions).

Assists in the development of appropriate quality improvement processes, including establishing and monitoring indicators.

Coordinates the delivery of staff training necessary to maintain mandated levels of services.

Oversees the preparation of monthly status reports including data requests, spreadsheets and graphs; Utilizes audit data and performance metrics to identify inefficiencies and drive continuous improvement.

Consults and collaborates with service providers and staff to support and develop processes to assist with reducing transition gaps and reentry.

Assesses and evaluates new admissions/discharges and determines if appropriate continuing care linkages were made.

Assists in the development and management of a health care transmittal system which allows for improved communication, coordination, and sharing of information within and outside the Jail Health Services system.

Ensures client care information is transmitted appropriately within the County and to community providers.

Requirements

REQUIREMENTS TO QUALIFY:
Option I: A valid, current license* to practice as a clinical social worker, marriage and family therapist, psychologist, or registered nurse issued by the appropriate State of California licensing agency - AND - three years of experience overseeing the provision of acute or case management services** in a comprehensive health care setting.

Option II: A Master's degree*** from an accredited college or university in Public Health or Public Administration - AND - five years of experience overseeing the provision of acute or case management services** in a comprehensive health care setting.

LICENSE:
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS II - Light:
This class includes administrative positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stopping, or squatting. Considerable ambulation may be involved.

SPECIAL REQUIREMENT INFORMATION:

*Applicants who expect to qualify through Option I must attach a copy of the license to practice clinical social worker, marriage and family therapist, psychologist, or registered nurse issued by the appropriate State of California licensing agency at the time of filing or email the analyst at truocco@dhs.lacounty.gov within 7 calendar days from the date of filing your application online. Required license(s) have to be active and unrestricted, or your application will not be accepted .

Applicants must ensure the Certificates and Licenses Section of the application is completed. Provide the title(s) of your required certification(s) and/or license(s), the number(s), date(s) of issue, date(s) of expiration, and the name(s) of the issuing agency for the required certification(s) and license(s) specified above.

**Experience overseeing the provision of acute or case management services is defined as: development, implementation, and/or evaluation of clinical or case management services or direct supervision of clinical or case management staff in a comprehensive health care setting.

***Applicants who expect to qualify through Option II must attach a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing, or via email to the exam analyst at truocco@dhs.lacounty.gov within seven (7) calendar days from the date of filing the application online. The document should be in English; if it is in a foreign language, it must be translated and evaluated for equivalency to U.S. standards.
For more information on our standards for educational documents, please visit https://file.lacounty.gov/SDSInter/dhr/070812_PPG123.pdf and https://file.lacounty.gov/SDSInter/dhr/205105_PPG_123_ACE_Resource_Guide.pdf

We do not accept password-protected documents. Ensure documents are unlocked before attaching to your application or sending to the exam analyst.

DESIRABLE QUALIFICATIONS:
Additional credit will be given to applicants who possess the following desirable qualification:

• Experience overseeing the provision of acute or case management services in a comprehensive health care setting beyond the minimum requirements.

Additional Information

EXAMINATION CONTENT:
This examination will consist of an evaluation of experience, education and desirable qualifications based on application information, weighted 100%.

CANDIDATES ACHIEVING A PASSING SCORE OF 70% OR HIGHER ON THIS EXAMINATION WILL BE ADDED TO THE ELIGIBLE REGISTER.
ELIGIBILITY INFORMATION:
Applications will be processed as they are received and added to the eligible register accordingly.

Candidates who have received a passing score are pla ced on a list in the order of their score group for a period of twelve (12) months.

NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS.

SPECIAL INFORMATION:
VACANCY INFORMATION:
The list of successful candidates created from this examination will be used to fill one vacancy within Department of Health Services, Correctional Health.

AVAILABLE SHIFT:
Appointees may be required to work any shift including evenings, nights, weekends and holidays.

APPLICATION AND FILING INFORMATION: We only accept applications filed online. Applications submitted by U.S. mail, fax, or in person are not accepted. Apply online by clicking on the green "Apply" button at the top right of this posting. This website can also be used to get application status updates.

Please fill out the application completely. Provide relevant job experience including employer's name and address, job title, beginning and ending dates, number of hours worked per week, and description of work performed.

We may verify information included in the application at any point during the examination and hiring process, including after an appointment has been made. Falsification of information could result in refusal of application or rescission of appointment. Copying verbiage from the Requirements or class specification as your work experience WILL NOT be sufficient to demonstrate meeting the requirements. Doing so may result in an INCOMPLETE APPLICATION and may lead to DISQUALIFICATION.

We will send notifications t o the email address provided on the application, so it is important that applicants provide a valid email address. Please add truocco @dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail.

Applicants have the ability to opt out of emails from Los Angeles County. If unsubscribed, applicants will not receive any email notification for any examination for which they apply with Los Angeles County. Regardless of whether applicants choose to unsubscribe, they can always check for notifications by logging into governmentjobs.com and viewing the profile inbox, which saves a copy of all emailed notices.

New email addresses need to be verified. This only needs to be done once per email address and can be done at any time by logging in to governmentjobs.com and following the prompts. This is to improve the security of the online application and to prevent incorrectly entered email addresses.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):
The County of Los Angeles affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. We are committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

SOCIAL SECURITY NUMBER:
Federal law requires that all employed persons have a Social Security Number, so include yours when applying.

NO SHARING OF USER ID, E-MAIL AND PASSWORD:
All applicants must file their application online using their own user ID and password. Using a family member or friend's user ID and password my erase a candidate's original application record.

ACCOMADATION COORDINDATOR PHONE: (323) 914-6365

CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922

DEPARTMENT CONTACT:
Teresa Ruocco, Exam Analyst
213-288-7000
hhocking @dhs.lacounty.gov

For detailed information, please click here

Salary:

$152,555.76 - $237,254.88 Annually