Staff Services Analyst I - HHSA Learning & Organizational Development (L&OD)

Job Description:

Staff Services Analyst I - HHSA Learning & Organizational Development (L&OD)

Description

The Napa Valley

Napa County is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage.

Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities.

The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities.

Napa County as an Employer

As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE .

The Position

Napa County is seeking a Staff Services Analyst to join the Learning & Organizational Development (L&OD) team with the Health and Human Services Agency (HHSA). This full-time position supports agency-wide initiatives that strengthen workforce development, streamline processes, and improve organization effectiveness.
About the Role
Under direction of the L&OD Project Manager, the Staff Services Analyst I provides technical and administrative support to ensure L&OD operations run smoothly. This includes:

• Systems & Tracking
  

• Maintain accurate tracking systems for performance appraisals, clinical supervision program forms, training contracts, budgets, and continuing education (CE) compliance.
  

• Manage training course records, users, and transcripts in the Learning Management System (LMS).
  

• Develop and maintain L&OD SharePoint sites and Teams channels to ensure content is current, accessible, and user-friendly.
  
  

• Training & Communications Support
  

• Assist with the coordination of agency-wide trainings , including scheduling, attendance tracking, and evaluation collection.
  

• Support the development of flyers, internal communications, and standard operating procedures.
  

• Design engaging training materials and visuals using Canva or similar design software (preferred skill).
  
  

• Program Support
  

• Provide administrative support for onboarding activities, performance appraisal processing, and conflict-of-interest reporting.
  

• Assist with assembling documentation for audits and compliance reviews.
  

• Support continuous improvement by documenting workflows and maintaining organized data systems.
  
  

Ideal Candidate

The successful candidate will demonstrate:

• Strong organizational skills with the ability to track data and maintain systems accurately.
  
• Proficiency with Microsoft Office Suite, SharePoint, and Learning Management Systems.
  
• Excellent communication and writing skills.
  
• Creativity and design ability (experience with Canva or similar software is a plus).
  
• Attention to detail, accuracy, and the ability to manage time-sensitive processes.
  
• A collaborative, solution-oriented mindset.
  
  

Click here to learn more about HHSA's commitment to learning and serving!

This recruitment is being conducted to fill one full-time vacancy. The list established by this recruitment may also be used to fill current and future full-time, part-time, limited term, and extra help vacancies for up to one year.

Memorandum of Understanding (MOU) Agreed Salary Increases and Winter Time Off:

• 3.5% COLA increase effective 7/1/2026
• 32.0 hours of Winter Time Off

POSITION REQUIREMENTS

Experience and Education:
Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:

Experience:
No related experience is required.

Education:
A Bachelor’s degree from an accredited college or university with major coursework preferably in business administration, public administration, systems analysis, accounting, or related field. (Responsible supervisory or higher-level experience performing a variety of difficult analytical work, which includes the independent research, analysis, and preparation of reports, in any of the following areas: administrative, management, personnel, fiscal, budgetary, or data processing may be substituted for the required education on a year-for-year basis.)

License or Certificate:* Possession of a valid California Driver's License.

*Any license, certification, or registration required for this position shall be maintained (i.e., active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position.

RECRUITMENT PROCESS

Application Deadline

By 5:00 PM, PST, September 16, 2025

Application Screening & Supplemental Question Scoring

Tentatively scheduled for the week of September 22, 2025

Supplemental questions will be scored by subject matter experts. The most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview.

Oral Panel Interview

Tentatively scheduled for the week of October 6, 2025

Establish Eligible List

Tentatively scheduled for the week of October 13, 2025

The most qualified candidates will be placed on the eligibility list and may be considered to fill positions for up to one year.

Human Resources reserves the right to change the recruitment process at any time.


Example of Duties

View the full job description including the example of duties HERE - STAFF SERVICES ANALYST I.

Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3102).

Benefits
Learn more about the benefits package for this position HERE.

ADA Accommodation
Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303.

Napa County is an Equal Opportunity Employer.

Public Service Supervisors

Closing Date/Time: 9/16/2025 5:00 PM Pacific

Salary:

$91,644.80 - $109,304.00 Annually