Community Engagement & Learning Coordinator (Administrative Analyst/Specialist - Exempt I) - Institute for Civic and Community Engagement

Job Description:

Community Engagement & Learning Coordinator (Administrative Analyst/Specialist - Exempt I) - Institute for Civic and Community Engagement

Description

*SFSU INTERNAL APPLICANTS ONLY*

Working Title

Community Engagement & Learning Coordinator

SF State University

San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.

Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.

San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.

The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.

Department

Institute for Civic and Community Engagement

Appointment Type

This is a one-year probationary position.

Time Base

Full time

Work Schedule

Monday through Friday; from 8:00 am to 5:00 pm

Anticipated Hiring Range

$5,274 - $5,380 Per Month ($63,288 - $64,560 Annually)

Salary is commensurate with experience.

Position Summary

Under the general direction of the Executive Director of the Institute for Civic & Community Engagement (ICCE), the Community Engagement & Learning Coordinator provides essential coordination and infrastructure support for SF State’s community-based learning initiatives through a combination of faculty engagement, community partnership development, and data-informed program administration. This role manages student placements through SF State’s community engagement platform (ULink), oversees CSU mandated risk compliance processes, and supports faculty with course attribution, site matching, and grant coordination. The coordinator develops and maintains community partnerships, plans ICCE events such as the Service & Internship Fair, and facilitates training and outreach to students, faculty, and partners. Additionally, the position is responsible for institutional reporting, tracking engagement metrics, and producing ICCE’s Annual Impact Report. This is a fast-paced, collaborative role that supports equity-focused high-impact practices, the university’s civic learning goals, and the CSU Chancellor’s Office Community-Engaged Learning Initiative.

Position Information

Student Placement Coordination & Risk Compliance

• Manage student placement processes for service learning, academic internships, and early fieldwork across SF State departments.
• Oversee and maintain ULink, the university’s community engagement platform, ensuring accurate information on student placements, faculty assignments, and community partner opportunities.
• Coordinate CSU-required compliance processes, including student consent forms, assessment of community organizations, and Learning Placement Site Agreements (LPSAs).
• Serve as the primary liaison to Risk Management, Procurement, and Information Technology Services for matters related to placement logistics and system functionality.
• Maintain the working relationship with ULink’s external vendor (Fundly), including coordination of annual service agreement renewals, payment processing, and communication for administrative oversight.
• Provide training and support to faculty, students, and community partners navigating placement procedures and the ULink platform.
• Routinely update and maintain outreach materials, user guides, and training resources to reflect current procedures and system enhancements.

Community Partnership Development & Coordination

• Develop, review, and onboard partnerships with community organizations aligned with curricular and co-curricular learning.
• Assess community organizations for alignment with course learning outcomes and CSU-mandated risk compliance requirements.
• Match partners with academic courses to support mutually beneficial and mission-aligned placements.
• Lead orientations, workshops, and resource development for partners.
• Respond to inquiries and ensure alignment with university policies and engagement priorities.
• Maintain accurate partner records, sector categorizations, and impact tracking.
• Routinely update and maintain outreach materials, user guides, and training resources to reflect current procedures and system enhancements.
• Serve as a liaison to long-standing and anchor partnerships, including the OMI Community Collaborative, and support the development of place-based, equity-focused engagement initiatives.

Faculty Engagement & Curricular Support

• Coordinate Community Service Learning (CSLI) and Curricular-Engaged Learning (CCEL) course attribution in collaboration with academic departments, Academic Resources, and the Registrar’s Office.
• Support faculty-including ICCE’s Community Engaged Faculty Ambassadors-in course planning, service integration, site placement support, and aligning activities with student learning outcomes; facilitate connections between faculty and community partners to support engaged course development. This role provides logistical and programmatic support, not curriculum development
• Manage community-engaged learning mini-grant cycles, including outreach, application review, fund disbursement coordination, and grant reporting.
• Collaborate with faculty and campus partners to promote high-impact practices and civic learning opportunities that advance equity focused community engagement.

Data Collection, Reporting & Annual Impact Report

• Collect, maintain, and analyze data on placements, faculty engagement, student hours, and partner participation.
• Run reports and data queries to inform ICCE strategy, grants, and university reporting requirements.
• Track CSL and CCEL metrics, plus engagement in co-curricular and non-course-based community engagement initiatives.
• Prepare infographics, charts, and summaries for reports, outreach materials, website, etc.
• Lead the drafting and production of ICCE’s annual impact report and other external submissions (e.g., CSU Chancellor’s Office, WASC). Event Coordination & Outreach
• Plan and implement key ICCE events including the Service & Internship Fair, community partner orientation sessions, and student engagement workshops.
• Coordinate event logistics, promotion, registration, and follow-up communication.
• Represent ICCE at campus-wide events, classroom presentations, faculty workshops, orientation programs, and external tabling opportunities.

Other Duties as Assigned

Minimum Qualifications

Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor’s degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.

In addition, incumbents at the Exempt I level must demonstrate:

• Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations.
• Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty.
• Working knowledge of operational and fiscal analysis and techniques.
• Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved.
• Skill in the research, development, and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations.
• Expertise in investigating and analyzing problems with a broad administrative impact and implications.
• Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form.
• Ability to train others on new skills and procedures and provide lead work direction.

Preferred Qualifications

• Demonstrated experience working in community engagement, community service programs, or experiential education, preferably within a higher education context.
• Experience coordinating student placements, program logistics, or faculty/community partnerships.
• Strong attention to detail and ability to manage multiple projects in a fast-paced, collaborative team environment.
• Experience collecting, tracking, and reporting quantitative and qualitative data using tools such as Excel, Google forms, or campus platforms (e.g., ULink, Qualtrics).
• Strong written and verbal communication skills, including experience with outreach and engagement (e.g., emails, flyers, digital materials, or training content).
• Basic design or tech fluency (e.g., Canva, PowerPoint, Google Workspace) for public-facing outreach and event support.
• Prior work experience supporting diversity, equity, and inclusion efforts in an educational or nonprofit setting.

Environmental/Physical/Special

• This position primarily involves work in a standard office setting, with extended periods of time working at a computer or desk.
• The role may require occasional lifting, moving, or transporting of materials (up to 25 lbs.) for events or presentations.
• The position involves frequent interaction with faculty, staff, students, and external community partners, and may require occasional travel to off-campus partner sites or events.
• Occasional evening or weekend hours may be required to support special events, trainings, or time-sensitive deadlines.
• The role requires flexibility, adaptability, and the ability to work in a fast-paced, evolving environment with shifting programmatic priorities.

Pre-Employment Requirements

This position requires the successful completion of a background check.

Eligibility to Work

Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.

Benefits

Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.

We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.

CSUEU Position (For CSUEU Positions Only)

Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference.

Additional Information

*SFSU INTERNAL APPLICANTS ONLY*

SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS).

Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.

CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/.

The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.

Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.

Advertised: Aug 21 2025 Pacific Daylight Time
Applications close: