Systems Administrator - Business Systems

Job Description:

Systems Administrator - Business Systems

Description

What You'll Be Doing

Are you an IT professional who wants to make a direct impact on democracy? As our Voting Systems Administrator, you’ll help ensure Wake County’s elections are accurate, secure and efficient. You’ll work at the intersection of technology and public service - designing official ballots, programming voting systems and maintaining the technology that keeps elections running smoothly.

What will you do as a Board of Elections Voting Systems Administrator?

• Program election contests and candidates and design official ballots in compliance with legal requirements, using systems such as Electionware and SEIMS
• Configure, test, secure, and deploy voting equipment - including ES&S DS200 and DS850 digital scan tabulators, ExpressVote ballot marking devices, and laptops before each election
• Tabulate, audit and report election results using certified election software and established procedures
• Maintain, troubleshoot and perform preventive maintenance on voting hardware, election laptops and related equipment
• Develop and manage databases (e.g., Microsoft Access) and create business intelligence tools with Microsoft Power BI
• Implement and support cybersecurity best practices in alignment with MS-ISAC and EI-ISAC guidelines
• Train seasonal and temporary staff to operate voting technology and support election sites
• Provide support to staff and volunteers using voting equipment devices

About Our Team

The Wake County Board of Elections is responsible for conducting all elections held in Wake County. The Board locally administers State election laws. Principal functions include establishing election precincts and voting sites; appointing and training Precinct Officials; preparing and distributing ballots and voting equipment; canvassing and certifying the ballots cast in elections and investigating any voting irregularities. It maintains voter registration and participation records and provides public information on voters and elections. This position is in-person and will work at the Board of Elections Operations Center.

The Basics (Required Education and Experience)

• Associates degree in Computer Science, Information Systems, Computer Engineering or a related field
• Three years of experience in information systems support
• Five years of experience in information systems support may be substituted for the combined education and experience requirements
• Valid Driver’s License and “safe” driving record
• Equivalent education and experience are accepted

• Please include ALL prior work experience on your application and resume.

Beyond the Basics (Preferred Education and Experience)

• Experience working in a county elections office
• A valid driver’s license
• Clear financial and criminal records check

How Will We Know You're 'The One'?

• Ability to identify issues, obtain relevant information, relate and compare data from different sources, and identify alternative solutions
• Ability to monitor and collect research data to access accuracy, validity and integrity
• Ability to analyze statistics and other data
• Ability to interpret and evaluate results and create reports and/or presentations
• Ability to demonstrate a methodical and logical approach to addressing customer needs
• Ability to use innovative solutions and/or designs where appropriate
• Ability to understand internal/external customer technologies and problem resolution techniques
• Ability to communicate effectively with customers
• Ability to listen to symptom descriptions; to analyze problems; to respond effectively and to provide constructive feedback to the client on problem resolution
• Ability to use efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness
• Ability to develop strategies using new technology to enhance decision making
• Ability to understand the impact of technological change on the organization
• Ability to accomplish tasks and processes accurately and completely
• Ability to actively participate as a member of a team to move toward the completion of goals
• Ability to obtain a Voting Equipment Certification from ES&S within six months of hire
• Strong analytical skills with the ability to translate data into useful reports and visuals
• Knowledge and understanding of data management policies and practices

About This Position

Location: Board of Elections Ops Ctr Raleigh, NC 27610

Employment Type: Regular

Work Schedule: Mon - Fri 8:30am - 5:15pm

Hiring Range: 70,052.00 - 94,570.00

Market Range: 70,052.00 - 119,085.00

Please include ALL prior work experience on your application and resume.

Posting Closing Date: 7:00 pm on 9/7/2025

What Makes Wake Great

Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.

Equal Opportunity Statement

Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Background Check Statement

Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.

Emergency Service Worker Statement

In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.

Salary:

70,052.00 - 94,570.00