Sr Patient Services Specialist-Surgery/ENT Clinic

Job Description:

Sr Patient Services Specialist-Surgery/ENT Clinic

Description

Sr Patient Services Specialist-Surgery/ENT Clinic
42019BR
42019BR

Position Description
This position is responsible for assuring smooth operation of the front clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position may responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may be responsible for cash.

Major/Essential Functions

• Greet the patients upon their arrival.
• Update patient information and enter it in IDX(Medical Software)
• Receive patients' information and make appropriate notations in the system and PowerChart.
• Responsible for mail, handing out survey cards, and signing up patients for My Team Care.
• Contacting patients who have missed appointments by sending no-show letters.
• Verifying insurance for office visit referrals.
• Submit Thank you letters to the referring physicians & send out office notes to referring providers.
• Notify nursing staff of any changes to the patient's schedule.

Required Qualifications
High school diploma or equivalent. 3 years Customer Service, office or related experience, with 2 of those years in a healthcare or dental clinic setting preferred. Additional education may substitute for the experience requirement.

To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=896454

All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.

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