Lead Administrative Support Assistant

Job Description:

Lead Administrative Support Assistant

Description

Lead Administrative Support Assistant (MCHR)

Annual Salary Range: $39,500

* Please Note: The salary/salary range listed in this job description is a base salary only and does not include years-of-service adjustments. Applicants eligible for years-of-service adjustments may exceed the salary/salary range listed above.

Why you’ll love this position:

The Missouri Commission on Human Rights is an inclusive and dynamic culture, which pursues continuous improvement through knowledge and collaboration.

What you will do:

• Type, file, copy, and scan documents.

• Respond to telephone calls from the public.

• Interview callers to determine if MCHR has jurisdiction and enter information into a project in a case tracking system for intake staff.

• Read and interpret Chapter 213 on the Missouri Human Rights Act so that you can accurately open and close digital case files for MCHR and dual-filed cases with the Equal Employment Opportunities Commission.

• Review documents for accuracy, completeness, and compliance.

• Handle the MCHR Intake inbox by determining if MCHR has jurisdiction, assigning inquiries, questionnaires and signed charges out to human rights officers for intake processing.

• Enter file data into the records database and prepare files for transport to state archives.

• Answers questions and provides guidance to other administrative support staff.

• Work independently within the scope of assigned duties.

• Perform other duties as assigned.

All you need for success:

Minimum Qualifications

• 3-5 years of relevant experience (Substitutions may be allowed.)

Preferred Qualifications

• Comprehensive knowledge of grammar, composition, spelling, and math.
• Ability to develop and use coding and filing systems.
• Ability to operate standard office equipment
• Ability to maintain positive working relationships and conduct duties with courtesy and respect.
• Ability to accept and implement feedback with a positive attitude and constructively support open communication, dedication, and compassion.
• Ability to maintain regular and reliable attendance: Monday - Friday from 8am to 5pm.

Lack of post-secondary education will not be used as the sole basis for denying consideration to any applicant.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

If you have questions about this position, please contact: Shannon Thompson at s hannon.thompson@labor.mo.gov

Salary:

$39,500 per Year