Customer Service Representative (Compliance) - Board of Registration for the Healing Arts

Job Description:

Customer Service Representative (Compliance) - Board of Registration for the Healing Arts

Description

Customer Service Representative

Division of Professional Registration

Missouri Board of Registration for Healing Arts

Posting Closes 08/22/2025

Salary $39,227 (Salary reflected does not include time of service pay, if applicable.)

Job Location: Division of Professional Registration, Missouri Board of Registration for the Healing Arts, 3605 Missouri Boulevard, Jefferson City, Missouri 65109.

Why you’ll love this position:

The Missouri State Board of Registration for the Healing Arts promotes a positive and supportive work environment for its team members. You will enjoy working with other professional colleagues in this fast-pace, positive office environment.

Candidates must have good, effective communication skills, be self-motivated with the ability to multi-task, make routine decisions, organize workflow and establish priorities and deadlines in a paperless environment.

• Open and process daily mail, emails, verification requests, and faxes.

• Answer telephone calls and emails for the Board’s Licensure Section.

• Enter information from the paper applications into the licensure system.

• Prepare, scan and validate documents for electronic distribution.

• Preparation of purchase and supply requisitions, expense accounts, payment invoices, refunds, vehicle logs, out of state travel requests and monthly reconciliations; arranges travel and accommodations for staff.

• Perform audits of continuing education for accuracy, completeness and compliance.

• Process inactive and retirement status requests.

What we are looking for:

Minimum Qualifications

• Two or more years of experience in reviewing and processing official documents such as claims, applications or legal documentation; or One or more years of experience as an Associate Customer Service Representative.

• (Earned credit hours from an accredited college or university in the areas of business or public administration may substitute on a year-for-year basis for the required experience)

• Knowledge of computer applications such as Windows 10, Adobe Acrobat Pro, Microsoft Word, Outlook, and Excel.

The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

Kayci Hollingsworth at kayci.hollingsworth@pr.mo.gov

Salary:

39,227 per Year