Job Description:
Sr Patient Services Specialist
Description
Sr Patient Services Specialist41181BR
41181BR
Position DescriptionThis position is responsible for ensuring the smooth operation of the clinic patient flow and serving as the primary contact for patients. Responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Work is performed in usual clinic conditions and requires a high degree of direct contact with patients, staff, and insurance companies. Employees may have cash-handling responsibilities.
Major/Essential Functions- Receives, processes and schedules referrals to the clinic.
- Obtains insurance authorizations when needed.
- Assists with workers' compensation referrals.
- Verifies insurance coverage for referrals and established patients.
- Assists with calculating and collecting out-of-pocket expenses.
- Assists with authorizations for surgery and testing.
- Maintains up-to-date knowledge of payer requirements and coverage.
- Communicates effectively with nurses, providers and other staff on referrals, authorizations and payer requirements.
- Proactively assist other staff and providers as needed.
Required QualificationsHigh school diploma or equivalent. Three (3) years of customer service, office, or related experience, with two (2) of those years in a healthcare or dental clinic setting preferred. Additional education may substitute for the experience requirement.
To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=891260All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.
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