Job Description:
Sr Patient Services Specialist
Description
Sr Patient Services Specialist41167BR
41167BR
Position DescriptionThis position is responsible for ensuring the smooth operation of the front clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may be responsible for cash.
Major/Essential Functions- Scheduling or rescheduling patient appointments for the clinic.
- Work the patient appointment reminder and waitlist to ensure appointments are scheduled as prescribed.
- Receive patient information and verify or update demographics, insurance and collect copays.
- Obtain current consents; assist patients with forms and document information in EMR(Electronic Medical Record).
- Check patients out of the clinic and schedule follow-up appointments.
- Prepare and organize daily deposits and document collected funds.
- Correspond with patients who have missed appointments.
- Contact patients regarding changed or bumped appointments and make appropriate changes in IDX(Healthcare Software).
Required QualificationsHigh school diploma or equivalent. 3 years Customer Service, office or related experience, with 2 of those years in a healthcare or dental clinic setting preferred. Additional education may substitute for the experience requirement.
To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=891203All qualified applicants will be considered for employment without regard to sex, race, color, national origin, religion, age, disability, protected veteran status, or genetic information.
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