Parking Compliance Crewleader

Job Description:

Parking Compliance Crewleader

Description

Pay Range: $51,308 - $64,135 annual compensation

Job Posting Closing: Tuesday, June 3, 2025

Workdays & Hours: Thursday-Sunday 11am - 10pm; evening/weekend work required.

Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more.

The City of Fort Worth is one of the fastest-growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.

A Parking Compliance Crewleader job is available with the City of Fort Worth Transportation/Public works-Parking Compliance. The ideal candidate will be responsible for customer service, ordinance compliance, meter bagging, and permit checking. Adherence to established policies and procedures. The City of Fort Worth offers competitive salaries and an attractive benefits package, which includes life, health, and various additional coverage options, as well as a pension program for our career employees.

Minimum Qualifications:

• High school diploma/GED.
• Two (2) years of customer service experience, or operational activities related to parking and recordkeeping/report writing.
• Must pass Background, Drug Screen and Physical.
• Valid driver's license.

Preferred Qualifications:

• One (1) year of supervisory experience.
• Microsoft Word, Excel, Access skills.
• 2-way radio operation or functioning in emergency situations.
• De-escalation skills.

The Parking Compliance Crewleader job responsibilities include:

• Communicate with the public about best parking practices which leads to safe and efficient use of on street curb space.
• Be able to know parking ordinances and ensure compliance with these ordinances.
• Issuing citations and warnings for non-compliance.
• Be able to lead Team when Supervisors are not on duty.
• Be able to ensure that items, task or responsibilities assigned to Parking Compliance technician (PCT) are completed.
• Be able to provide customer service by answering questions regarding directions, events, building locations and parking ordinances.
• The position requires significant periods of time working alone and therefore must exercise good time management, proper judgement, tact, and diplomacy when dealing with customers.

Working Conditions

Depending on the assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, stooping, kneeling, crouching, reaching, walking, repetitive motions, climbing, balancing, pushing, pulling, and lifting; depending on the assignment. Incumbents may be exposed to moving mechanical parts, odors, dust, poor ventilation, chemicals, oils, extreme temperatures, inadequate lighting, intense noises, gases, vibrations, chemicals, oils, and workspace restrictions.

Physical Demands:

Heavy Work - Depending on assignment, positions in this class typically exert up to 100 pounds of force occasionally, up to 50 pounds of force frequently, and/or up to 20 pounds of force constantly having to move objects.

Conditions of Employment

The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor.

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.