TPWD - Program Specialist IV (Staff Relations Specialist)

Job Description:

TPWD - Program Specialist IV (Staff Relations Specialist)

Description

TPWD MISSION

To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations.

PLEASE NOTE:

All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed.

Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete.

Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview.

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APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en

MILITARY OCCUPATIONAL SPECIALTY CODES:

Job Classification

Service

Military Specialty

Program Specialist I-VII

Army

No Military Crosswalk. Qualified veterans are encouraged to apply.

Program Specialist I-VII

Navy

OS, YN, YNS, 611X, 612X, 641X, 712X

Program Specialist I-VII

Coast Guard

OS, YN, OSS, PERS,

Program Specialist I-VII

Marine Corps

No Military Crosswalk. Qualified veterans are encouraged to apply.

Program Specialist I-VII

Air Force

8U000, 16GX, 60C0, 63G0, 86M0, 86P0, 88A0, 88B0

*More information on military occupational specialty codes can be found below:

https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf

MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must attach the required documentation referenced below at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ .

Required forms that will need to be attached with application for Military Employment Preference:
Veteran- DD214 showing honorable discharge or Statement of Service (only for transitioning service members who have not reached their date of separation). Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating.
Documentation must be attached to the application before military preference can be granted.

BENEFITS:

Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page.

HIRING CONTACT: Carolyn Gonzales, (512) 389-4893

PHYSICAL WORK ADDRESS: TPWD Headquarters, 4200 Smith School Road, Austin, TX 78744

GENERAL DESCRIPTION

This position is responsible for assisting supervisors and employees have a positive and productive work environment and experience that leads to individual and organizational success. The position is afforded the opportunity to learn about park and program operations through case management and training which may involve travel to State Parks facilities throughout the state.

Under the direction of the State Parks Staff Services and Administration Program Director, this position performs highly complex (senior-level) human resources management work. Responsible for performing work specializing in staff relations issues. Serves as one of the principal contacts for employees and supervisors analyzing problems and providing consultation and solutions to staff relations issues. Provides objective counsel and advice regarding employee rights, responsibilities, and related issues, such as employee/supervisor disputes, employment law or policy interpretation, job performance, workplace conduct, and disciplinary process. Works to help resolve conflicts at the lowest levels. Acts with discretion in handling sensitive employee data. Receives guidance from and coordinates work with the supervisor and counterparts in the Human Resources and Legal Division. Works under limited supervision, with moderate latitude for use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures.


Qualifications:

MINIMUM QUALIFICATIONS:

Education:

Graduation from an accredited college or university with a Bachelor's degree or higher in Business Administration, Human Resources, or closely related field.

Experience:

Four years combined experience in human resource employee relations, including experience in interpreting policies, advising managers and employees regarding policies, job performance, employee conduct and disciplinary matters, conflict management, conducting employment law related complaint investigations, producing written findings and investigative reports, and managing special projects.

Twelve months of supervisory experience including training and performance management.

Experience facilitating discussions.

NOTE: Experience may have occurred concurrently.

Licensure:

Must possess a valid class "C" Texas driver's license.

PREFERRED QUALIFICATIONS:

Education:

Graduation from an accredited college or university with a Master's degree in a Human Resources or closely related field.

Experience:

Experience mediating workplace disputes;

Experience in designing and delivering training;

Experience working in Texas State or Local Sector Government.

Licensure:

Current HRCI Professional in Human Resources (PHR) or Senior Professional in Human Resources (SPHR) certification, OR SHRM Certified Professional (SHRM-CP) or SHRM Senior Certified Professional (SHRM-SCP) certification.

KNOWLEDGE, SKILLS, AND ABILITIES

Knowledge of Human Resources related state and federal laws;

Knowledge of Human Resources related policies and procedures;

Knowledge of federal and state employment law, including Title VII, the Americans with Disabilities Act (ADA), Family and Medical Leave Act (FMLA), and Fair Labor Standards Act (FLSA);

Knowledge of the principles and practices of human resources management;

Skill in using MS Word, Excel, PowerPoint, and Outlook;

Skill in utilizing virtual meeting technologies to conduct training or interviews;

Skill in effective and grammatically correct oral and written communication;

Skill in deescalating emotionally charged situations leading to calm and civil interactions;

Skill in effective interaction with staff at all levels of an organization and external entities;

Skill in effective negotiation and facilitation;

Skill in managing several projects simultaneously;

Skill in gathering and analyzing qualitative data through interviews, gathering and analyzing quantitative and qualitative data, drawing logical conclusions from data sets, and producing written findings;

Skill in interpreting, analyzing and explaining policies and procedures;

Skill in making independent, sound and timely decisions;

Ability to work as a member of a team and independently;

Ability to prepare and deliver presentations to groups or individuals;

Ability to remain professionally objective ;

Ability to be detailed oriented and have a high degree of accuracy;

Ability to maintain confidentiality of sensitive information;

Ability to listen empathetically, ask relevant questions, and abstract facts from conversations and interviews;

Ability to identify and resolve employee relations problems;

Ability to counsel employees and managers on sensitive issues;

Ability to manage multiple assignments and to plan, coordinate, and report on projects and events;

Ability to work under stressful conditions;

Ability to develop and analyze human resources processes;

Ability to perform work activities in accordance with TPWD safety program.

WORKING CONDITIONS:

Required to work from 8:00 a.m. to 5:00 p.m. Monday through Friday/flexible schedules available;

Required to work on holidays, weekends, and hours other than 8:00 a.m. to 5:00 p.m. as necessary;

Required to work overtime, as necessary;

Required to work under emotionally stressful situations;

Required to perform manual labor, including supplies and materials up to 10 lbs.;

Must conform to TPWD dress and grooming standards, work rules, and safety procedures;

Required to travel to various locations by motor vehicle with prolonged periods of drive time that may exceed 3 hours;

Required to operate a State vehicle;

Required to travel 10% with possible overnight stays;

Non-smoking environment in State buildings and vehicles.

TPWD IS AN EQUAL OPPORTUNITY EMPLOYER



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Closing Date: Dec 30, 2024, 11:59:00 PM