HR Systems, Payroll, and Business Services Manager (Manager II)

Job Description:

HR Systems, Payroll, and Business Services Manager (Manager II)

Description

The Position

Job Appointment: Regular, Full time

Work Schedule: Monday - Friday, 8am-5pm. Alternate schedule may be available.

Work Location: Hybrid. In-Person work to be conducted at The Portland Building, 1120 SW 5th Avenue. Remote work must be performed within Oregon or Washington. For more information, click here .

Benefits: Please check our benefit tab for an overview of benefit for this position

Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a cover letter and resume.

About the Position:
The HR Systems, Payroll, and Business Services Manager directs and manages the City’s central HR systems, integrating technology to improve efficiency and accuracy. This position also oversees the development and implementation of rules, policies, procedures, and programs related to citywide pay practices. This role is crucial for ensuring effective and compliant HR operations. Additionally, this position manages BHR business services, including providing budget, finance, and strategic support.

In this role, you will:

• Direct, organize and manage the work of division team members: Plan, organize and manage the work of staff to achieve the established goals and performance objectives. Provide mentoring, coaching, and recognition or corrective action, as needed.
• Proactively lead and manage HR systems enhancements: Develop and implement strategies, programs, and work plans to address legal changes, operational issues, and systemic improvements.
• Collaborate and consult: Work with City leadership, business process owners, and BHR teams to solve HCM issues, address emerging business needs, and improve citywide HR processes, including developing performance measures and managing training and change management.
• Oversee and prioritize HR projects: Manage citywide HCM projects, including new system implementations and updates, and identify, review, and prioritize HR process and policy requirements for system integration and comprehensive service delivery.
• Develop and manage HR policies and processes: Draft, update, and implement policies and standard operating procedures necessary to administer the City’s HR system, oversee core HCM module activities (including Organizational Management, Personnel Administration, Time Management, and Payroll), and ensure data integrity through audit processes.
• Coordinate communication and collaboration: Communicate changes in HR policies and processes to City management, handle audit inquiries, and collaborate with stakeholders to improve efficiency, resolve issues, and enhance the effectiveness of City HR operations.
• Manage the BHR Business Services function: Manage bureau finance, contracts, Operating Bureau Personnel Administration, timekeeping, procurement, facilities and technology resources and planning.

As an ideal candidate, you are:

• People Leader: You advocate for your team and empower staff to thrive in a fast-paced work environment.
• DEI Focused: You create a culture of respect, inclusion, collaboration, and accountability.
• Excellent Communicator: You are an active listener and strong communicator to both technical and non-technical individuals at all levels.
• Collaborative: You are customer service oriented and establish/maintain effective work relationships with many stakeholders to resolve issues and meet business needs
• Proactive: You seek out innovative solutions, drive continuous improvements, and excel in change management.
• Flexible: You remain agile and calm in a continually evolving environment, constantly learning, and keeping pace with changes.

About the Bureau:
The Bureau of Human Resources (BHR) is dedicated to working collaboratively with our City partners to maximize the potential of our greatest asset - our employees. We embrace change and the opportunity it brings. We are focused on delivering quality customer service and are committed to recruiting, developing, rewarding, and retaining our workforce.

Questions?

Jaclyn Snyder, Senior Recruiter

Bureau of Human Resources

Jaclyn.Snyder@portlandoregon.gov

To Qualify

Applicants must specifically address and demonstrate in their resume and cover letter how their education, training and/or experience, meets each of the following minimum qualifications.

Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable:

Education/Training: Bachelor’s degree from an accredited college or university with major course work in business administration, public administration, or field related to human resources management; Experience: Five (5) years of progressively responsible experience developing, implementing, and managing programs, projects and/or personnel functions related to human resources management and human resources information systems, including a minimum of three (3) years in a supervisory role.
A successful candidate may possess the following knowledge, skills and abilities:
Expert knowledge of core SAP HCM systems, which include functional and technical understanding of Personnel Administration, Organizational Management, Time Management, Payroll Modules, Benefits, Personal Development, and Finance Modules- including their interdependencies with each other and with custom development objects in SAP. Knowledge of systems analysis, design, development, quality assurance test planning, and execution to implement technical changes in SAP or other ERP systems. Experience effectively applying and integrating federal, state, and local laws, human resources rules, and labor contract provisions into business processes and technical design of HR systems to ensure legal compliance. Experience managing projects, including developing work plans, setting priorities, managing resources, and delivering results within specific time constraints. Ability to manage a multicultural workforce, promote an equitable work environment, and apply equitable program practices to diverse and complex City services. Ability to analyze and evaluate business needs, exercise independent judgement within policies and guidelines, and recommend and implemental appropriate solutions. Experience developing and implementing performance metrics and indicators for assigned program areas, with a focus on customer service, quality assurance, and continuous process improvement. Experience effectively managing assigned program areas, including organizing, directing, motivating, engaging, and evaluating employees; monitoring and controlling budget and financial resources.

The Recruitment Process

STEP 1: Apply online between September 16 , 2024 - October 7, 2024

Required Application Materials:

• Resume
• Cover Letter
• Answer to three (3) Supplemental Questions (click on the Questions tab to preview the questions)

Optional Application Materials:

• Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.)

Application Tips:

• Your cover letter should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
• Your resume should support the details described in your cover letter.
• Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.
  
• Do not attach materials not requested.
  
• All completed applications for this position must be submitted no later than on the closing date and time of this recruitment.
  
• All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted.
  
• You can use AI tools to assist with your job application, but please make sure to personalize your responses to supplemental questions. Avoid copying and pasting; instead, use AI to generate ideas and then tailor them to reflect your own experiences and skills.

Step 2: Minimum Qualification Evaluation: Week of October 7, 2024

• An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and cover letter, weighted 100%.
• Your resume and cover letter will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
• You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information.
• Additional evaluation may be required prior to establishment of the eligible list and/or final selection.

Step 3: Establishment of Eligible List: Week of October 14, 2024

• Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.

Step 4: Selection (Interview): November

• Hiring bureau will review and select candidates to interview.
• Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.

Step 5: Offer of Employment: December

Step 6: Start Date: January

• A start date will be determined after all conditions of employment have been met.

*Timeline is approximate and subject to change*

Additional Information

Click here for additional information regarding the following:

• Veteran Preference
• ADA, Pregnancy, and Religious Accommodations
• Work Status
• Equal Employment Opportunity
  
  

A Career with the City of Portland offers many Employee Benefits

We offer a comprehensive benefits package, including but not limited to

• Health Care (Medical, Vision and Dental)
• Carrot Fertility
• Wellness Benefits
• Life Insurance
• Long-term disability coverage to eligible employees and their families.
• Employee Assistance Plan
• Flexible Spending Accounts
• Retirement
• Oregon Public Employees Retirement System (PERS), includingcontributions to the PERS IAP plan paid by employer
• Family Medical Leave
• City Paid Parental Leave

AND SO MANY MORE!

Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers .

Closing Date/Time: 10/7/2024 11:59 PM Pacific

Salary:

$142,729.60 - $195,353.60 Annually