Executive Analyst I/II/Senior (Employee and Labor Relations)

Job Description:

Executive Analyst I/II/Senior (Employee and Labor Relations)

Description

Our diverse and inclusive workforce of more than 7,000 employees play a key role in the success of San José, the heart of the Silicon Valley. All City of San José employees work together as one team to make San José a vibrant, innovative, and desirable place to live and work. Visit here to learn more about our One Team Leadership Values and Expectations, including quality and excellent customer service and here to learn more about San José.

About the Department

The City of San Jose invites applicants for the position of Executive Analyst I/II/Senior in the Office of Employee Relations (OER), a division of the City Manager's Office. The Office of Employee Relations' primary functions are: labor negotiations; administration of labor contracts; investigation of employee performance, misconduct, and discrimination and harassment issues; employee-related policy development and interpretation; disability accommodation; and training. OER also manages the City of San Jose's Whistleblower Hotline where City employees, customers and residents can raise concerns about City services. The City of San Jose has approximately 8,200 full and part-time employees, and the primary goals of OER are to encourage effective employee relations, support a positive, respectful and productive work environment, and to enhance the City’s ability to deliver efficient, quality customer service.

Position Duties

Executive Analyst I salary range: $82,198 - $102,776
Executive Analyst II salary range: $89,673 - $112,156
Senior Executive Analyst salary range: $103,873 - $158,682

The actual salary shall be determined by the final candidate’s qualifications and experience. In addition to the starting salary, employees in this classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay and a $90 per month non-pensionable technology stipend.

The incumbent in this position will be part of a high performing office of 11 employees and will perform professional level administrative work in a fast-paced environment. OER’s duties and responsibilities impact every department within the City and many assignments have visibility among Senior and Executive Staff within the Administration. Some of these duties include:

Labor Relations:

• Researching, interpreting, and analyzing labor contracts and processing and responding to grievances according to the terms of each labor contract.
• Conducting surveys of other employers regarding pay and benefits.
• Participating in various aspects of labor negotiations, including attending labor negotiation sessions, drafting proposals/correspondence, and performing cost analysis of proposals of varying complexity.
• Participating in labor-management committee meetings.

Employee Relations:

• Consulting with and advising supervisors on employee performance and misconduct issues.
• Developing, revising, and interpreting employee-related policies.
• Giving oral presentations to small and large groups of employees and supervisors on employee relations issues.
• Conducting investigations involving allegations of employee misconduct, writing investigative reports, and assisting departments with the disciplinary process as needed.

Miscellaneous:

• Carrying out other special projects as assigned. Recent examples include development and administration of COVID-19 leave programs in compliance with federal and state law, streamlining internal processes, and recruiting to fill classified, unclassified, and executive positions throughout the City.

Minimum Qualifications

Education and Experience:

Executive Analyst I: Completion of a bachelor's degree in public administration, business administration, or a related field from an accredited college or university.

Executive Analyst II: Completion of a bachelor's degree in public administration, business administration, or a related field from an accredited college or university AND two (2) years of increasingly responsible professional staff analytic or administrative experience at the level of Executive Analyst I with the City of San Jose.

Senior Executive Analyst: Completion of a bachelor's degree from an accredited college or university AND four (4) years of professional level analytic and/or administrative experience. A master’s degree in public administration, business administration or related field is preferred, and can be substituted for one year of the required experience.

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent, or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

Competencies

The ideal candidate will possess the most desirable combination of skills, abilities, and experience. These include:

• Honesty, integrity, and a strong work ethic
• Ability to evaluate information through the lens of City policies and/or labor contract language and then exercise sound, independent judgment
• Ability to make decisions quickly and at times with limited supervision
• Ability to establish and maintain effective working relationships inside and outside of the office
• Excellent analytical skills, including the ability to reliably determine the cost of a new benefit or program
• Ability to present complicated concepts to small and large audiences unfamiliar with the subject matter
• Excellent written communication, including a demonstrated command of grammar and report-writing ability
• Excellent project management and time management skills
• Ability to appropriately handle very sensitive and confidential information
• Ability to maintain a positive attitude in challenging situations
• Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices, Citywide and departmental procedures/policies and federal and state rules and regulations.
• Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people’s ideas and thoughts.
• Computer Skills - Experience with common business computer applications including but not limited to: MS Outlook, MS Word, MS PowerPoint, MS Access, and MS Excel.
• Initiative - Exhibits resourceful behaviors toward meeting job objectives; anticipates problems, is proactive, and avoids difficulties by planning ahead; displays willingness to assume extra responsibility and challenges; pursues continuing education opportunities that promotes job performance.
• Analytical Thinking - Approaches a problem or situation by using a logical, systematic, sequential approach.
• Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome.
• Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills.

Other Qualifications

Selection Process

The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the Job Specific Questions. Only the candidates whose backgrounds best match the position will be invited to the interview and written examination phases of the selection process.

To be considered, applicants must submit the following: a resume, cover letter, and responses to the following supplemental questions .

Please note that there is a 4,000-character limit, including spaces, for each text response. The supplemental questionnaire will be used to assist in the selection of applicants that will be invited to participate in an interview process and will be assessed for both content and writing ability.

• What interests you about working in the Office of Employee Relations? What factors influenced you to apply for this position? What skills and abilities do you possess that you believe would set you apart from other candidates and make you a successful member of the Office of Employee Relations?
• Please describe your experience in handling extremely confidential information, including the nature of the information and the steps you took to maintain confidentiality. If you do not have previous experience, please describe the steps you would take to maintain the confidentiality of communications and documents.
• Please describe your work and/or educational experience in giving presentations, professional writing, and conducting complex data and/or cost analysis. Please highlight any relevant labor and/or employee relations experience.
• Desirable Work Experience : If you have prior work experience in labor relations matters or conducting investigations of alleged employee misconduct and implementing discipline, please describe that experience. Please be specific about the amount of experience you possess and your specific role in these matters.
• Desirable Work Experience : If you have prior work experience, describe a complex project that you were involved in that required significant critical thinking, decision-making, and/or had a significant organizational impact. What were your specific responsibilities in this project?

If you have questions about the duties of these positions, the selection or hiring processes, please contact bill.gold@sanjoseca.gov.

Additional Information

For more information about the City Manager’s Office of Employee Relations, please click here.

For more information about City benefits, please click here.

This position will remain open until filled and the first application review date will be September 23, 2024. Thereafter, applications will be reviewed continuously.

Please note that applications are currently not accepted through CalOpps or any other third-party job board application system. To apply, applicants must complete an application via the City of San Jose’s website at www.governmentjobs.com/careers/sanjoseca .

If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application. Please contact Human Resources at (408) 535-1285, or Human.Resources@sanjoseca.gov if you have any questions.

Additional Information:

Employment Eligibility: Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of San Jose will NOT sponsor, represent or sign any documents related to visa applications/transfers for H1-B or any other type of visa which requires an employer application.

Please note that applications are currently not accepted through CalOpps or any other third party job board application system.

This recruitment may be used to fill multiple positions in this, or other divisions or departments. If you are interested in employment in this classification, you should apply to ensure you are considered for additional opportunities that may utilize the applicants from this recruitment.

Please allow adequate time to complete the application and submit before the deadline or the system may not save your application. If your online application was successfully submitted, you will receive an automatic confirmation email to the email address you provided. IF YOU DO NOT RECEIVE THE CONFIRMATION, please email CityCareers@sanjoseca.gov and we will research the status of your application.

The City of San Jose offers a wide range of core health benefits including Medical, Dental, Vision, Employee Assistance Program, Life Insurance, Disability, and Savings Plans. Please visit the City's benefits pagefor detailed information on coverage, cost, and dependent coverage.

For information on the City’s Retirement Plan(pension for full-time employees), please visit the Office of Retirement Services website. You will be able to view information based on different Sworn/Federated job classification.

In additional to the benefits above, there is an additional perks siteto explore further benefits of working for the City of San Jose like paid leave, educational reimbursements, and holiday pay are specific to the job classification and union membership.

Closing Date/Time: Continuous

Salary:

$86,308.04 - $166,616.06 Annually