Customer Service Representative - Reporting Specialist

Job Description:

Customer Service Representative - Reporting Specialist

Description

The Missouri Ethics Commission (MEC) is seeking a Customer Service Representative - Reporting Specialist for the Compliance and Education division. This Representative-Specialist will assist individuals prepare and submit various reports filed with the Commission. Assistance will be provided via phone and email.

The State of Missouri offers and excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .

Salary range from $37,500- $40,000 depending on qualifications. Please submit a resume and cover letter, via email to hrdept@mec.mo.gov or mailed to MEC Personnel, PO Box 1370, Jefferson City, MO 65102. The position will remain open until filled. EOE

Duties also include entering and updating information in electronic systems, and reports for completeness and accuracy.

Familiarity assisting individuals with electronic reporting systems a plus.

An associates degree from an accredited college or university; or a high school diploma/equivalent and two years of work experience are required.

The skills, knowledge, and abilities of the successful applicant should include:

• Ability to handle large volumes of phone calls professionally;
• Knowledge of and ability to interpret, explain, and apply the laws and regulations pertaining to assigned area;
• Excellent organizational skills;
• Excellent attention to detail;
• Excellent written and verbal communication skills;
• Ability to establish and maintain working relationships with other staff, elected and appointed officials at the state and local government levels, and the general public;
• Ability to work independently with minimal supervision as well as part of a team; and
• Ability to maintain confidentiality.

One on one training will be provided for this position as well as tutorials and videos.

Salary range from $37,500- $40,000 depending on qualifications.

Salary:

$37,500-$40,000 per Year