Management & Program Analyst (National Quality Processing)

Summary

Job TitleManagement & Program Analyst (National Quality Processing); PD38999ADutiesHelpSpecific duties include:Quality reviews conducted on Education Call Center (ECC) employees, regarding phone calls and inquiries received.Quality reviews conducted on claims processing personnel in the Regional Processing Offices (RPOs).Promotion PotentialNone; this position is at the full performance level.Work ScheduleFull-time, Monday through Friday, 8:00 am - 4:30 pmCompressed/FlexibleAvailableTeleworkThis position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.VirtualThis is a virtual position. EDU staff currently reporting to one of the five listed outbased duty locations will continue to report to their current, approved duty location upon selection.Position Description/PD#Management & Program Analyst (National Quality Processing); PD38999ARelocation/Recruitment IncentivesNot Authorized.Financial Disclosure ReportNot required This is a non-bargaining unit position.

Job Description

Job TitleManagement & Program Analyst (National Quality Processing); PD38999ADutiesHelpSpecific duties include:Quality reviews conducted on Education Call Center (ECC) employees, regarding phone calls and inquiries received.Quality reviews conducted on claims processing personnel in the Regional Processing Offices (RPOs).Promotion PotentialNone; this position is at the full performance level.Work ScheduleFull-time, Monday through Friday, 8:00 am - 4:30 pmCompressed/FlexibleAvailableTeleworkThis position is eligible for situational (ad hoc) telework only. The selectee is required to report to the official duty station each scheduled workday. Telework may be approved only on a case-by-case basis with supervisory approval. Routine or recurring telework is not authorized for this position.VirtualThis is a virtual position. EDU staff currently reporting to one of the five listed outbased duty locations will continue to report to their current, approved duty location upon selection.Position Description/PD#Management & Program Analyst (National Quality Processing); PD38999ARelocation/Recruitment IncentivesNot Authorized.Financial Disclosure ReportNot required This is a non-bargaining unit position.