Operations Dispatcher

Summary

Operations/DispatcherLocation: Hooksett, NH Schedule: Sunday–Wednesday, 11-hour shifts (1-hour break included) Reports to: COORole Overview We need a disciplined, computer-literate Operations/Dispatcher who can manage 30–35 delivery routes per day and support drivers in the field. This is a high-accountability role that requires structure, focus, and the ability to follow clear processes.Key ResponsibilitiesManage daily dispatch and route support for 30–35 routesRespond to driver needs in real time while they are in the fieldFollow prescribed checklists and standard operating proceduresMaintain accurate communication and documentationEscalate issues appropriately and keep operations flowingRequirementsComputer literate and comfortable with multiple systemsHighly disciplined and process-orientedAbility to stay calm and organized under pressureStrong communication skillsAvailable Sunday–Wednesday for 11-hour shiftsThis is a core operations role with clear expectations and direct impact on daily performance.Benefits:401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offRetirement planTuition reimbursementVision insuranceWork Location: In person

Job Description

Operations/DispatcherLocation: Hooksett, NH Schedule: Sunday–Wednesday, 11-hour shifts (1-hour break included) Reports to: COORole Overview We need a disciplined, computer-literate Operations/Dispatcher who can manage 30–35 delivery routes per day and support drivers in the field. This is a high-accountability role that requires structure, focus, and the ability to follow clear processes.Key ResponsibilitiesManage daily dispatch and route support for 30–35 routesRespond to driver needs in real time while they are in the fieldFollow prescribed checklists and standard operating proceduresMaintain accurate communication and documentationEscalate issues appropriately and keep operations flowingRequirementsComputer literate and comfortable with multiple systemsHighly disciplined and process-orientedAbility to stay calm and organized under pressureStrong communication skillsAvailable Sunday–Wednesday for 11-hour shiftsThis is a core operations role with clear expectations and direct impact on daily performance.Benefits:401(k) matchingDental insuranceHealth insuranceLife insurancePaid time offRetirement planTuition reimbursementVision insuranceWork Location: In person