Service Dispatcher

Summary

Automotive Service Department Dispatcher

Come join the Bob Valenti Auto Group in Westerly, RI! We are hiring an Automotive Service Department Dispatcher to help grow our Toyota service department. If you're tired of turning wrenches and ready to take the next step in your automotive career, we would love to hear from you!

The Dispatcher plans, organizes, leads, and controls the flow of service work through the service department in a professional and timely manner while ensuring quality repairs that meet our customers' needs.

Responsibilities:

• Scheduling & dispatching work orders
• Monitoring progress & providing updates
• Managing repair documentation
• Coordinating with Parts & Warranty teams
• Maintaining excellent customer relations

Requirements:

We're looking for an individual with professional experience in the automotive industry; specifically previous roles as an Automotive Service Manager, Service Advisor, or Technician! Hands-on experience with dispatch scheduling software and DMS (CDK) preferred. Must have familiarity with automotive service workflows, technician skill levels, and parts management systems.

Benefits:

• Air conditioned and heated shop!
• 401K plan
• Medical and dental benefits plan
• Paid vacation, holidays, sick & personal days
• Growth opportunities within our multi-store organization

Compensation Based on experience

About Bob Valenti Auto Group:

Bob Valenti Auto Group is committed to providing a supportive and dynamic workplace where employees can thrive. Join us in our mission to deliver exceptional automotive service in Westerly, RI, and enjoy a rewarding career with excellent benefits and advancement opportunities.

Job Description

Automotive Service Department Dispatcher

Come join the Bob Valenti Auto Group in Westerly, RI! We are hiring an Automotive Service Department Dispatcher to help grow our Toyota service department. If you're tired of turning wrenches and ready to take the next step in your automotive career, we would love to hear from you!

The Dispatcher plans, organizes, leads, and controls the flow of service work through the service department in a professional and timely manner while ensuring quality repairs that meet our customers' needs.

Responsibilities:

• Scheduling & dispatching work orders
• Monitoring progress & providing updates
• Managing repair documentation
• Coordinating with Parts & Warranty teams
• Maintaining excellent customer relations

Requirements:

We're looking for an individual with professional experience in the automotive industry; specifically previous roles as an Automotive Service Manager, Service Advisor, or Technician! Hands-on experience with dispatch scheduling software and DMS (CDK) preferred. Must have familiarity with automotive service workflows, technician skill levels, and parts management systems.

Benefits:

• Air conditioned and heated shop!
• 401K plan
• Medical and dental benefits plan
• Paid vacation, holidays, sick & personal days
• Growth opportunities within our multi-store organization

Compensation Based on experience

About Bob Valenti Auto Group:

Bob Valenti Auto Group is committed to providing a supportive and dynamic workplace where employees can thrive. Join us in our mission to deliver exceptional automotive service in Westerly, RI, and enjoy a rewarding career with excellent benefits and advancement opportunities.