Case Services Specialist

Job Description:

Case Services Specialist

Description

.

Job Posting Closes at 11:59PM on:
07/02/26
Division:
Children Youth Family & Adult Protection Division
Management Level:
Individual Contributor
Scheduled Weekly Hours:
40
Benefit Eligibility:
This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement.

Description:

JOB DESCRIPTION SUMMARY:

The Case Services Specialist performs a variety of job duties for the Division of Children, Youth and Families (CYF). The job responsibilities may include preparations for adoptions, completion of initial and annual eligibility determinations for all client entitlements, gather and decipher information from documents, systems, court orders, contacts, etc. to make an eligibility determination ; determine funding based on placement relation and certification; maintain and adhere to strict deadlines and documentation for cases that are often audited and reviewed , manage Medicaid spans for CYFAP clients and troubleshoot Medicaid issues as needed; fingerprinting, facilitating agency and client travel needs; report distribution; performs in-depth research to ensure authenticity of information for background checks, birth certification requests, and other requests as needed; Interacts with all levels of state and county staff, medical and legal professionals, child advocate specialists, clients, and citizens. Provides training, technical assistance and backup coverage for the unit. Please note this is not a caseworker position.

SCHEDULE:

This position typically operates on a 5-day work week (Monday-Friday 8am-4:30pm ) or 4-day work week in-office (Monday-Thursday, 8am- 6:30 pm)

Personal Choice Work Model: After six months of employment, all employees can work with their supervisor to develop a personal choice work model and schedule that works best for them and ensures all role expectations are met . This means an employee may choose to work from the office more or from home more, with some general expectations such as in-person tasks required by role.

COMPENSATION:

Hiring Range: 2 2 . 49 - 26.20 USD Hourly

Compensation will be determined based on education, experience and skills.

BENEFITS:

Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, remote work options and more . For more information, click Here for our Total Rewards summary.

ESSENTIAL DUTIES:

• Maintain records, forms and documents in a prescribed manner. Prepare written documentation ensuring accuracy and clarity, emphasizing verification of information and resolving unclear or contradictory information. Recognize data that are a potential conflict of interest and follow internal agency policy regarding case file storage and processing .
  

• Assess and verify initial and ongoing eligibility for federal foster care funding by reviewing household composition, income, and assets for specified relatives; analyzing court orders for required judicial language (including "reasonable efforts" and "best interest" findings); and applying AFDC-relatedness criteria in accordance with federal and state guidelines.
  

• Research and verify case information across state and county databases, electronic case management systems, and public records to support accurate eligibility and claimability decisions and maintain thorough, audit-ready documentation.
  

• Evaluate whether the county is eligible to claim Title IV-E reimbursement on active cases by verifying the child's current out-of-home placement, confirming appropriate foster care provider licensure and certification status, and ensuring all placement documentation meets federal compliance standards.
  

• Open, maintain , and close Medicaid spans for children in foster care; identify and resolve coverage gaps or discrepancies; and coordinate corrections with relevant systems and liaisons to ensure uninterrupted access to services.
  

• Communicate with the State, CBMS liaisons, county attorneys, Social Security, caseworkers, foster families, and child support specialists , that specifically pertain to claim reimbursement of foster care expenditures for children who are removed from home and placed within foster care.
  

• Coordinate with Federal, State, and County representatives during an a udit . Collect specific documents that different organizations are looking for to be able to determine if we met the standards and practices within IV-E. Upload all documents in a timely manner and reviewing each case that has been requested for an audit.
  

• Serves as a liaison to the public and agency personnel to provide fingerprint processing and registration. Determines accuracy and acceptability of prints, ensures all documentation is complete and accurate , maintains records for each individual and distributes fingerprint reports to appropriate staff .
  

• Maintain regular communication with CYFAP Caseworkers and Supervisors to gather case information and updates, clarify placement details, and ensure timely completion of determinations; provide guidance on documentation requirements that impact federal funding eligibility.
  

• Other duties and responsibilities as assigned.
  

QUALIFICATIONS:

Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience.

Minimum Qualifications:

Experience: 1 year of related work experience is required . Related experience includes customer service and/or data entry into complex computer databases.

Education: Associates Degree

*Note: An equivalent combination of education and experience is acceptable.

Preferred knowledge, skills and abilities :

• Experience in a social/Human services field
• A degree from higher education
• Strong customer service skills
• Independent critical thinking and analysis
• Experience with Microsoft Office/Microsoft 365
• Experience in entering and tracking data
• Strong time management and prioritization skills
• Ability to set and meet goals and deadlines, manage appointments, create
  schedules, coordinate and facilitate meetings, and make decisions
  

Additional Job Information:

Criminal History and MVR Background Checks are required for every position.

A valid Colorado driver’s license is required for positions that drive on County Business in either a county or personal vehicle shall have a Colorado Driver’s license within 30-days of hire or beginning to serve as an intern or volunteer.

Offer of employment is contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references.

In any materials you submit , you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

All Jefferson County Employees must apply through their internal profile.

Accommodations Statement : We encourage people with disabilities to apply and are committed to providing reasonable accommodations throughout our hiring process. For assistance with applications, interviews, or other hiring-related accommodations, contact [email protected] . This contact is for accommodation requests only and cannot provide application status updates.

APPLICATION:

Qualified applicants are encouraged to apply immediately . All applicants must submit an online employment application by 11:59PM on the posted cut-off date. Follow this link to apply now: Jefferson County Colorado Career Opportunities



A resume and cover letter submitted with your application are encouraged but will not substitute for the information requested on the application. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team if selected. To view the status of your application, please log into your candidate portal .



For more details on the recruitment process, please visit: https://www.jeffco.us/1860/FAQs

Questions? Contact the Jefferson County Recruitment Team at 303-271-8420 or [email protected]

Education:

Experience:
Work Experience: Minimum one year

Certifications:

Languages:

Category:
Health & Human Services